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Assistant Property Manager - Apartment Community London, Ohio

SMG
Columbus, OH Full Time
POSTED ON 3/4/2025
AVAILABLE BEFORE 5/27/2025

Job Description

Job Description

The Assistant Property Manager reports directly to the Property Manager and is responsible for leasing, marketing, and maintaining positive resident relations for multi-family residential properties. In this role, they assist with site operations, ensure the property is well-maintained, provide a quality living environment, and foster positive relationships with residents and staff. The Assistant Property Manager also oversees community grounds and performs regular inspections.

Key Responsibilities :

Accounting / Administration :

  • Understand lease agreements and credit report applications.
  • Accept rental payments and post to the system.
  • Assist in lease transactions, including typing leases and gathering applicant history.
  • Provide general clerical support (e.g., answering phones, filing, typing).
  • Track commission sheets for leases, renewals, and delinquencies.
  • Assume Property Manager duties in their absence.

Marketing / Leasing :

  • Greet and qualify prospective tenants, maintaining accurate guest card records.
  • Conduct property tours, highlight amenities, and close sales.
  • Process applications, perform credit and rental checks, and type leases.
  • Ensure apartments are ready for move-ins on time.
  • Follow up with prospects and distribute renewal notices.
  • Resident Relations :

  • Address resident inquiries, complaints, and service requests.
  • Follow up with maintenance to ensure repairs are completed.
  • Assist in planning and hosting resident events.
  • Enforce community policies and maintain consistency in resident interactions.
  • Additional Responsibilities :

  • Assist with special projects, training, and other activities as directed by the Property Manager.
  • Participate in company committees or functions as needed.
  • Qualifications :

  • 1 year of customer service experience (retail, real estate, hospitality, etc.), with 6 months of apartment leasing experience preferred.
  • Strong attention to detail, sales ability, and 2-3 years of experience as an Assistant Property Manager is a plus.
  • Ability to work in a fast-paced environment with high accuracy.
  • Must have good mobility to tour properties, use repetitive hand motions, and meet vision and communication requirements.
  • Proficient in Microsoft Office and property management software (MRI preferred).
  • Ability to work weekends and travel as required.
  • This is not an exhaustive list of duties; other tasks may be assigned by management.

    Employment Category : Hourly, Full Time, Non-Exempt Associate

    Salary range : $40,000 - $43,000

    Salary : $40,000 - $43,000

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