What are the responsibilities and job description for the Patient Care Coordinator - Front Desk Receptionist position at Smile Avenue Family Dentistry?
Join Our Team and Make a Difference! At Smile Avenue Family Dentistry, we're not just about dental care—we’re transforming the way patients experience it. We have an exciting job opening for a Patient Care Coordinator – Dental Front Desk Specialist. This pivotal role serves as the face of our practice, ensuring every patient feels welcomed and supported from their first step through our doors. This is a full-time, on-site position that offers a unique opportunity to enhance patient care and satisfaction.
If you’re passionate about delivering exceptional service, skilled at managing front desk operations, and thrive in a collaborative environment, we’d love to hear from you! As a key member of our team, you’ll ensure the smooth running of our practice’s front desk activities, fostering a friendly and professional environment.
Duties and Responsibilities
- Greeting patients warmly and creating a positive first impression.
- Managing patient check-ins and check-outs, ensuring accurate updates to records.
- Scheduling and confirming appointments using Open Dental software.
- Verifying insurance coverage, addressing billing inquiries, and collecting payments.
- Supporting clinical and administrative teams by maintaining efficient patient flow.
- Handling patient inquiries with empathy and professionalism.
- Upholding our practice’s core values, fostering trust, and building relationships with patients and team members.
Requirements
