What are the responsibilities and job description for the Dental Office Front Desk position at Smile Dental?
Overview
We are seeking a dedicated and professional Front Desk Agent to join our team at a busy dental clinic. The ideal candidate will be the first point of contact for our patients, providing exceptional customer service while managing administrative tasks efficiently. This role requires strong organizational skills and a solid understanding of medical scheduling, coding, and insurance processes.
Responsibilities
- Greet patients warmly upon arrival and assist with check-in procedures.
- Manage medical scheduling, ensuring appointments are booked accurately and efficiently.
- Handle patient inquiries regarding services, insurance, and billing.
- Process medical collections and maintain accurate patient records in the system.
- Utilize software such as Eaglesoft for patient management and documentation.
- Maintain a clean and organized front desk area to ensure a welcoming environment.
- Collaborate with dental staff to ensure smooth operations within the clinic.
Skills
- Strong administrative skills with attention to detail.
- Proficient in medical scheduling and coding practices.
- Familiarity with dental clinic operations and terminology.
- Experience with software systems like Eaglesoft is preferred.
- Excellent communication skills, both verbal and written.
- Ability to multitask effectively in a fast-paced environment.
- Strong customer service orientation with a friendly demeanor.
Join our team as a Front Desk Agent where you can make a difference in the lives of our patients while growing your career in the healthcare field.
Job Type: Full-time
Pay: $19.00 - $21.00 per hour
Benefits:
- 401(k)
- 401(k) matching
Schedule:
- 8 hour shift
- Monday to Friday
- Rotating weekends
Work Location: In person
Salary : $19 - $21
