What are the responsibilities and job description for the Dental Treatment Coordinator position at Smile Haven?
Overview
The Treatment Coordinator plays a vital role in ensuring a seamless experience for patients within our clinic. This position involves coordinating patient care, managing documentation, and facilitating communication between patients and healthcare providers. The ideal candidate will possess strong organizational skills and a commitment to providing exceptional patient service.
Duties
- Review and manage patient documentation to ensure accuracy and compliance with health information management standards.
- Utilize software systems such as Eaglesoft and eClinicalWorks for scheduling, patient records, and treatment planning.
- Assist in developing and implementing care plans tailored to individual patient needs.
- Serve as the primary point of contact for patients, addressing inquiries and providing support throughout their treatment journey.
- Coordinate with clinical staff to ensure efficient workflow and optimal patient care delivery.
- Maintain knowledge of medical terminology and coding practices to assist in accurate documentation and billing processes.
- Operate phone systems effectively to manage incoming calls and facilitate communication among team members.
Skills
- Proficiency in documentation review processes, ensuring all patient records are complete and up-to-date.
- Experience with Eaglesoft or eClinicalWorks is highly desirable for managing patient information efficiently.
- Strong background in patient service, demonstrating empathy and professionalism in all interactions.
- Familiarity with coding practices related to healthcare services is a plus.
- Ability to develop comprehensive care plans that align with clinic protocols and patient needs.
- Excellent communication skills, both verbal and written, to interact effectively with patients and staff.
- Knowledge of health information management principles and medical terminology is essential for success in this role.
Join our team as a Treatment Coordinator where you can make a meaningful impact on the lives of our patients while working in a supportive environment dedicated to excellence in healthcare delivery.
Job Type: Full-time
Pay: $20.00 - $25.00 per hour
Expected hours: 30 – 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid sick time
- Paid time off
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- Morning shift
- Weekends as needed
Work Location: In person
Salary : $20 - $25
