What are the responsibilities and job description for the Front Desk Admin position at Smile in Alameda?
Duties/Responsibilities
- Follow-Up on patient treatment plans.
- Maintain a full practice schedule to include filling gaps in the calendar.
- Greet and welcome patients to the practice.
- Schedule, reschedule, or cancel appointments as needed.
- Assist patients with filling out new patient forms.
- Update patient records and document recent treatments and procedures.
- Verify methods of payment and collect payments as needed.
- Perform general office duties, such as answering telephones, photocopying, filing, and faxing.
- Verify patients' health insurance, explain insurance benefits, and follow up on insurance claims.
Requirements
- Prior front office experience, dental experience preferred.
- Dental practice management software experience a plus.
- Team- Player, Outgoing and Personable
- High School Diploma or equivalent