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Front Office Coordinator

SmileBuilders, Inc.
Canton, MS Full Time
POSTED ON 3/26/2025
AVAILABLE BEFORE 5/6/2025

Responsibility will be to ensure the smooth functioning of the front office operations. You will play a pivotal role in managing administrative tasks efficiently and providing excellent customer service to our patients. Below is an outline of the key duties and responsibilities associated with this role:

Appointment Schedule Management

  • Regularly check the appointment schedule for any discrepancies or conflicts.
  • Coordinate with staff to resolve scheduling issues promptly.

Administrative Tasks

  • Print Patient Routing Slips for appointments and ensure they are accurately distributed to the appropriate Dental Staff.
  • Verify insurance carrier details for patients and assist in completing Private and Government insurance pre-authorization processes.
  • Match handwritten bank deposit slips to computer-generated deposit slips for financial accuracy.
  • Balance daily credit card and cash receipts for bank deposits to ensure financial records are in order.
  • Data enter patient information to generate (Word document) Orthodontic Contracts, Private Insurance, Treatment Plans, and Orthodontic breakdowns.
  • Complete hospital paperwork for patients.

Patient Interaction

  • Greet and check-in patients upon their arrival, ensuring a welcoming and professional atmosphere.
  • Provide assistance and answer inquiries related to appointments, insurance, and general office procedures.

Data Management and Integrity

  • Perform regular computer backups to safeguard essential data and ensure data integrity.
  • Update patients' addresses and insurance information in the computer system accurately and promptly.

Skills and Qualifications

  • Proven experience in a front office or administrative role, preferably in a clinical setting.
  • Excellent organizational and multitasking abilities to manage various responsibilities effectively.
  • Strong attention to detail and accuracy in handling financial transactions and patient information.
  • Proficiency in using computer software and office equipment for administrative tasks.
  • Outstanding communication and interpersonal skills to interact with patients and colleagues courteously and professionally.

EXPERIENCE/EDUCATIONAL REQUIREMENTS: Education:High School Diploma/Degree; AND Experience:(1) years of experience in work related;

This role demands a candidate who is organized, detail-oriented, and capable of handling multiple tasks efficiently. If you possess these qualities and are committed to providing exceptional administrative support in a healthcare setting, we encourage you to apply for this position.

Job Type: Full-time

Pay: $14.00 - $15.00 per hour

Benefits:

  • 401(k)
  • Employee discount
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

Schedule:

  • 8 hour shift

Experience:

  • Customer service: 1 year (Preferred)

Ability to Commute:

  • Canton, MS 39046 (Required)

Ability to Relocate:

  • Canton, MS 39046: Relocate before starting work (Required)

Work Location: In person

Salary : $14 - $15

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