What are the responsibilities and job description for the Front Office Coordinator position at SmileBuilders, Inc.?
Responsibility will be to ensure the smooth functioning of the front office operations. You will play a pivotal role in managing administrative tasks efficiently and providing excellent customer service to our patients. Below is an outline of the key duties and responsibilities associated with this role:
Appointment Schedule Management
- Regularly check the appointment schedule for any discrepancies or conflicts.
- Coordinate with staff to resolve scheduling issues promptly.
Administrative Tasks
- Print Patient Routing Slips for appointments and ensure they are accurately distributed to the appropriate Dental Staff.
- Verify insurance carrier details for patients and assist in completing Private and Government insurance pre-authorization processes.
- Match handwritten bank deposit slips to computer-generated deposit slips for financial accuracy.
- Balance daily credit card and cash receipts for bank deposits to ensure financial records are in order.
- Data enter patient information to generate (Word document) Orthodontic Contracts, Private Insurance, Treatment Plans, and Orthodontic breakdowns.
- Complete hospital paperwork for patients.
Patient Interaction
- Greet and check-in patients upon their arrival, ensuring a welcoming and professional atmosphere.
- Provide assistance and answer inquiries related to appointments, insurance, and general office procedures.
Data Management and Integrity
- Perform regular computer backups to safeguard essential data and ensure data integrity.
- Update patients' addresses and insurance information in the computer system accurately and promptly.
Skills and Qualifications
- Proven experience in a front office or administrative role, preferably in a clinical setting.
- Excellent organizational and multitasking abilities to manage various responsibilities effectively.
- Strong attention to detail and accuracy in handling financial transactions and patient information.
- Proficiency in using computer software and office equipment for administrative tasks.
- Outstanding communication and interpersonal skills to interact with patients and colleagues courteously and professionally.
EXPERIENCE/EDUCATIONAL REQUIREMENTS: Education:High School Diploma/Degree; AND Experience:(1) years of experience in work related;
This role demands a candidate who is organized, detail-oriented, and capable of handling multiple tasks efficiently. If you possess these qualities and are committed to providing exceptional administrative support in a healthcare setting, we encourage you to apply for this position.
Job Type: Full-time
Pay: $14.00 - $15.00 per hour
Benefits:
- 401(k)
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
Experience:
- Customer service: 1 year (Preferred)
Ability to Commute:
- Canton, MS 39046 (Required)
Ability to Relocate:
- Canton, MS 39046: Relocate before starting work (Required)
Work Location: In person
Salary : $14 - $15