Shipping Manager

At Smith Gardens, our business is growing: Growing annuals and perennials, growing our relationships with partners, growing our love of gardening, and growing our team’s passion and expertise in horticulture—all for the benefit of the consumers who love to garden.

Whether we are out in the greenhouses or working in the office, our Smith Gardens team is dedicated to delivering the healthiest plants on the market for the biggest impact on our partners’ shelves and in our customers’ gardens.

One of our Core Values is People: “We value and respect all people. We are focused on developing teams and growing the potential of individuals.” We encourage personal growth and continued education so that each member of our Smith Gardens family succeeds. We take as much care cultivating the ecosystem of our offices as we do our gardens. Achieving the quality we strive for in our products and culture is truly a team effort, and every role is vital.

Nurturing growth, collaboration and community is in our nature. Put down roots at any of our five locations and unearth your full potential.

We have an exciting opportunity for a Shipping Manager to join our Delivery Department. Manages Bellingham Site’s Shipping department that includes Selecting , Staging, and Loading operations, schedule, capacity, labor planning and materials management. Utilizes systems with primary goals of reducing costs, improving procedures and finished product, increasing profit and maintaining high levels of customer satisfaction. Inspires and motivates team members to achieve high performance and meet shipping targets.

ESSENTIAL FUNCTIONS:

• Collaborate with Inventory department to align shipping schedules with production and sales forecasts.
• Responsible for operation planning to ensure efficient and timely delivery.
• Manages the shipping team which includes Selecting, Staging and Loading, including hiring, training, and performance management.
• Develop and implement staff schedules to meet operational needs.
• Foster a positive work environment and promote teamwork and continuous improvement.
• Address and resolve shipping-related issues and complaints from customers promptly.
• Utilize logistics software to track and manage shipping data.
• Conduct regular reviews and audits of shipping procedures to identify and address areas for improvement.
• Ensure that all shipping practices adhere to safety and quality standards.
• Managing the shipping department's budget and implementing cost-saving measures.
• Monitor and analyze performance data to ensure goals are met.
• Provide regular updates and reports on shipping performance and issues to management.
• Communicate staffing needs and participate in the hiring process.
• Pursuing personal and professional growth, encouraging learning in others, and adapting to industry changes.

COMPETENCIES:

• Articulating ideas, providing direction, and fostering open dialogue among team members and stakeholders.
• Building strong relationships, promoting teamwork, and leveraging diverse skills for collective success.
• Foster and promote a safety culture.
• Efficiently manage time and prioritize tasks to meet deadlines.
• Develop and implement plans to improve shipping processes and efficiency.
• Clearly convey information and instructions to team members and other departments.
• Build and maintain positive relationships with internal and external customers
• Analyze data and situations to identify problems and opportunities for improvement.
• Ability to quickly learn and adapt to new technologies and systems.
• Effective verbal and written communication skills for interacting with team members, customers, vendors, and other departments.

EDUCATION AND EXPERIENCE:

• Bachelor’s degree or 3-5 years of experience in preferred fields include Supply Chain Management, Business Administration, Operations Management preferably in the horticulture or agriculture industry.
• Proven experience in a supervisory or managerial role, including managing teams and coordinating operations.
• Proficiency in logistics and shipping software, as well as Microsoft Office Suite.

PHYSICAL REQUIREMENTS:

• Work long hours as needed during busy season, including some weekends
• Work in both an office and greenhouse environment
• Lift up to 30 pounds

BENEFITS:

• Medical/Dental/Vision insurance and Health Savings Accounts (HSA's) with employer contributions
• 401K retirement plan options with employer match
• Paid holidays
• Paid Time Off- Full-time employees accrue immediately!
• Annual Profit share
• Generous Employee Flower/Plant Discount Program
• Development opportunities
• Paid Time off for volunteering and community service
• Employee Assistance Program
• Wellness program
• Fun employee events throughout the year

To learn more about our company & view a more detailed job description, visit our website at smithgardens.com/careers.

We look forward to hearing from you!

Smith Gardens provides equal employment opportunity to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, veteran status, or any other characteristic protected by federal or state law.