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Sales Manager

Smith Group
Springs, WY Full Time
POSTED ON 2/26/2025
AVAILABLE BEFORE 5/22/2025

Basic Function :

Manages the sales and marketing function in an Aaron's store. Major emphasis on telephone and floor sales, direct marketing, new customer growth, customer service program and store merchandising.

Reporting :

Reports directly to the General Manager

Supervises :

Customer Service Representative(s) and Product Technician(s) with GM direction

Primary Responsibilities :

  • The acquisition and maintenance of customers
  • Setting weekly and monthly sales goals and staging products
  • Update goal board daily
  • Ensure execution of the sales Flow, including telephone sales and showroom sales
  • Ensure execution of the YES Program of Customer Service
  • Generate new business through apartment community / business accounts
  • Create and implement marketing strategies in the community to generate new sales
  • Ensure that the showroom floor is merchandised as per guidelines
  • Ensure that all merchandise is accurately priced
  • Ensure compliance with the No-Holes Policy
  • Perform routine service calls and product exchanges (per first up system)
  • Handle service issues for customers immediately
  • Resolve customer opportunities immediately
  • Assist General Manager with product ordering, including planning for future sales and events
  • Clean and certify merchandise in the Certification Zone for all items personally returned
  • Responsible for maintaining the store's warehouse in a neat and orderly manner
  • Confirm customer identification, collect money and obtain customers' signature on lease agreements
  • Review and close lease agreements (per first up system)
  • Monitor and ensure efficient operation of the certification zone
  • Assist general manager in stock balancing
  • Other tasks as assigned by management

Position Requires :

  • Position routinely requires lifting, loading, and dollying merchandise 50 – 300 pounds
  • The skills to effectively perform all functions in the store
  • High energy level
  • Professional appearance
  • Ability to work well in high stress multitasking situations
  • Good computer knowledge
  • Demonstrated selling skills
  • Good communication and interpersonal skills
  • Knowledge of merchandising techniques
  • Good driving skills
  • Excellent telephone etiquette
  • General product knowledge
  • Pre-employment :

    Satisfactory MVR (driving record0, D.O.T. physical and drug screen, criminal background investigation with job performance reference check and required testing.

    Dress Code :

    Male – Aaron's approved logo shirt and khaki type work pants and Aaron's nametag. No denim pants allowed. Leather shoes with socks that are appropriate for business casual dress; in good repair, clean and polished.

    Female – Aaron's approved logo shirt with slacks, capris, or pants and Aaron's nametag. Dress or skirt required if not in Aaron's apparel. Sandals with a heel are permitted; no beach style flip-flops or flat soled thong sandals.

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