What are the responsibilities and job description for the Client Support Specialist position at Smith Law Group LLC?
This position involves answering the phone, client intake, scheduling consultations, opening files in software/hard files in office, sending out engagement letters and some filing. This individual will build client relationships and provide an excellent customer experience for clients.
Responsibilities
- Provide legal support to clients and assist attorneys
- Maintain client relationships
- Prepare legal reports and documents
Qualifications
- Bachelor's degree or equivalent experience
- Strong communication and interpersonal skills
- Strong legal knowledge
- Customer Service experience required.