What are the responsibilities and job description for the Automotive Service Writer position at SML Tires Point S?
We are hiring a Automotive Service Writer professional to join our team. If you're excited to be part of a winning team, SML Tires is a great place to grow your career. You'll be glad, you applied to SML Tires/ Point S.
SML Tires is one of the leading companies in our field in the area. We are hiring a talented Service Writer professional to join our team. If you're excited to be part of a winning team, SML Tires. is a great place to grow your career. You'll be glad you applied to SML Tires.
. Competitive wage with performance incentives!
· Extensive training in all of our systems!
. We have a very comfortable work environment, a clean shop and office!
. We train our technicians and service advisor's regularly and believe you must have the knowledge and tools to perform at your potential in today's automotive industry!
· Communication is important to team success so we have regular shop meetings and interaction with management and ownership!
· We work as a team and that is the key to our success!
Responsibilities for Service Writer
· Provide excellent customer service from intake to release of vehicle, and perform any additional follow up
· Listen carefully to customer descriptions and assess the vehicle to determine the best repair plan
· Advise the customer on the auto repairs that you recommend and offer a pricing quote
· Communicate with parts sellers and technicians to make sure everything needed is on hand
· Provide updates to customers as their work is completed
· Answer detailed questions about services performed and price information
· Maintain customer records by keeping all files organized
· Schedule appointments over the phone
Qualifications for Service Writer
· Basic math and accounting knowledge
· Understanding of auto mechanics and the ability to identify appropriate repairs for vehicle problems
· Ability to break down complicated automotive or industry topics into understandable advice meant for customer understanding
· Computer and data-entry skills
· Organizational and record-keeping skills
· Ability to stand, walk, sit and lift up to 25 pounds
· Have a teamwork mindset in the workplace and accept feedback on your work
· Understand the typical format of company schedules in order to manage time efficiently
· Ability to multitask, work in fast pace settings and offer flexible hours on your schedule
Job Type: Full-time
Pay: $30,506.89 - $88,644.71 per year
Benefits:
- Dental insurance
- Paid time off
- Vision insurance
Shift:
- 8 hour shift
Work Days:
- Monday to Friday
Work Location: In person
Salary : $30,507 - $88,645