What are the responsibilities and job description for the Retail Customer Experience Associate position at Smoke Center?
Job Overview
We are seeking a motivated and enthusiastic Retail Sales Associate to join our dynamic team. In this role, you will be the face of our brand, providing exceptional customer service and assisting customers in finding the products that meet their needs. Your ability to engage with customers and promote our products will be key to driving sales and enhancing the shopping experience.
Responsibilities
- Greet customers warmly and assist them in locating products within the store.
- Provide knowledgeable product demonstrations to enhance customer understanding and satisfaction.
- Engage in upselling techniques to promote additional products and increase overall sales.
- Operate cash registers efficiently, handling cash transactions accurately while maintaining a balanced drawer.
- Maintain a clean and organized sales floor, ensuring that merchandise is well-displayed and stocked.
- Address customer inquiries with professionalism, utilizing strong phone etiquette when handling calls.
- Collaborate with team members to achieve sales goals and maintain a positive work environment.
- Utilize retail math skills to process transactions and manage inventory effectively.
Skills
- Strong customer service skills with a passion for helping others.
- Experience in upselling techniques to maximize sales opportunities.
- Proficiency in cash handling and operating cash registers accurately.
- Familiarity with retail math concepts for effective inventory management.
- Ability to conduct engaging product demos that resonate with customers.
- Excellent phone etiquette for effective communication with customers over the phone.
- Bilingual skills are a plus, enhancing communication with diverse customer bases.
- A proactive approach to selling, demonstrating enthusiasm for the products offered.
Join us as a Retail Sales Associate and play a vital role in creating memorable shopping experiences for our customers!
Job Type: Part-time
Pay: $11.00 - $12.00 per hour
Expected hours: 20 per week
Benefits:
- Employee discount
- Flexible schedule
Shift:
- 4 hour shift
- 8 hour shift
- Evening shift
Ability to Commute:
- Killeen, TX 76542 (Required)
Ability to Relocate:
- Killeen, TX 76542: Relocate before starting work (Required)
Work Location: In person
Salary : $11 - $12