What are the responsibilities and job description for the General Manager (GM) position at Smokin’ Notes BBQ?
Job Overview
We are seeking a dynamic and experienced General Manager to lead our team in delivering exceptional service within our casual dining establishment. The ideal candidate will have a strong background in restaurant management, hospitality, and food service operations. As the General Manager, you will be responsible for overseeing daily operations, ensuring high standards of food quality and customer service, and fostering a positive work environment.
Responsibilities
- Oversee all aspects of restaurant operations, including staffing, training, and development of team members.
- Implement effective training programs to enhance staff performance and service quality.
- Manage inventory, ordering, and food handling processes to ensure compliance with health and safety regulations.
- Supervise daily activities to maintain high standards of cleanliness and organization throughout the restaurant.
- Develop and maintain relationships with vendors for catering services and supply management.
- Utilize Aloha POS system for efficient transaction processing and reporting.
- Collaborate with the kitchen staff to ensure menu items meet quality standards and customer expectations.
- Handle customer inquiries and complaints in a professional manner to ensure satisfaction.
- Monitor financial performance and implement strategies to improve profitability while maintaining quality service.
Skills
- Proven experience in restaurant management or a similar supervisory role within the hospitality industry.
- Strong knowledge of food service management practices, including food handling regulations.
- Excellent interpersonal skills with the ability to lead and motivate a diverse team.
- Proficient in using Aloha POS or similar point-of-sale systems for operational efficiency.
- Experience in training development to enhance staff capabilities in bartending, catering, and overall service delivery.
- Ability to thrive in a fast-paced environment while maintaining attention to detail.
- Strong organizational skills with the capability to manage multiple priorities effectively.
Join our team as we strive to create memorable dining experiences for our guests while fostering a supportive environment for our employees!
Job Type: Full-time
Pay: $58,486.00 - $62,691.00 per year
Benefits:
- Employee discount
Shift:
- 8 hour shift
Work Location: In person
Salary : $58,486 - $62,691
