What are the responsibilities and job description for the FOH position at Smoking Monkey Pizza?
Job Overview
We are seeking enthusiastic and dedicated Front of House Staff to join our dynamic team. In this role, you will be the first point of contact for our guests, ensuring a warm welcome and exceptional service throughout their dining experience. Your responsibilities will include managing guest interactions, handling reservations, and supporting the overall operations of the front of house.
Responsibilities
- Greet and seat guests promptly with a friendly demeanor.
- Manage reservations and waitlists efficiently to optimize seating.
- Provide menus and explain daily specials to guests.
- Take food and beverage orders accurately using Aloha POS or similar systems.
- Ensure compliance with food safety standards during service.
- Handle cash register transactions and maintain accurate cash handling procedures.
- Assist in setting up for banquets and catering events as needed.
- Collaborate with kitchen staff to ensure timely delivery of orders.
- Address guest inquiries or concerns promptly and professionally.
- Maintain cleanliness and organization of the front of house area.
Qualifications
- Previous experience in a restaurant or retail environment is preferred.
- Strong time management skills to handle busy service periods effectively.
- Basic math skills for handling cash register transactions and checks.
- Familiarity with food safety practices is a plus.
- Experience with Aloha POS or similar point-of-sale systems is advantageous.
- Ability to work well in a team-oriented environment while also being self-motivated.
- Excellent communication skills to interact positively with guests and staff alike.
- Flexibility to work various shifts, including evenings and weekends.
Join us in creating memorable dining experiences for our guests while being part of an energetic team!
Job Type: Full-time
Pay: $20.00 - $25.01 per hour
Shift:
- Day shift
- Evening shift
Work Location: In person
Salary : $20 - $25