What are the responsibilities and job description for the Network Administrator position at SMS Data Products Group?
Network Administrator
Job Locations
US-CA-Los Angeles
Job ID
2025-4981
of Openings
Clearance Requirement
Education Requirement
Associate's Degree
Certifications
Security
Experience Level
Mid-level
8570 Compliant
IAT 2
Overview
SMS is seeking an Video Teleconferencing / Network Technician to join a talented team providing service to the Air Force 61st CS at LA Air Force Base.
As a dynamic systems integrator, SMS offers proven solutions in engineering, operations, cybersecurity, and digital transformation. With expertise in modernizing and optimizing legacy infrastructure and systems, ensuring operational efficiency and designing, implementing, and managing secure environments. SMS supports business and mission goals with proficiency, quality, and integrity.
SMS has been serving the advanced information technology needs of the federal government since 1976, delivering talented teams and innovative, cost-effective solutions and services to support our customers' missions for more than 40 years. SMS is headquartered in McLean, Virginia, with offices and on-site operations at customer locations throughout the United States. For additional information on SMS, visit sms.com.
Responsibilities
Support 5,000 customers using Video Assisted Meetings via the Zoom Platform, MS Teams, WebEx, GVS Classified VTCs, and presentation only meetings.
- Must be able to operate live multifunction events with the use of camera controllers, audio mixers, lighting panels, TelePrompter, have a basic understanding of event production and calendar scheduling.
- Provide Tier 1 troubleshooting for 60 Audio Visual enabled facilities and conduct routine operations checks and maintenance.
- Create and provision session dial-ins and public rooms, and maintain a database of dial-in credentials for local and far end participants.
- Communicate to customer base and GSUs about upcoming changes, troubleshooting, restricted unavailability periods, and advisory updates.
- Research, evaluate, test and make recommendations for emerging teleconferencing technologies to the customer.
- Update and test videoconferencing audiovisual equipment (videoconferencing bridges, video conferencing codes, multimedia, audiovisual, projection systems, displays, cameras, microphones, integrated A / V systems, streaming technologies)
- Conduct trouble call record keeping and routing functions on Remedy or similar ticketing applications.
Qualifications
SMS is a dynamic systems integrator established in 1976, delivering talented teams and innovative, cost-effective solutions and services to support our customers' missions for more than 47 years. Our ability to hire and retain quality people in a rapidly evolving IT market is proven through our employee retention rate averaging over 3 years. At SMS, we place a high value on quality of service, customer satisfaction, and best-of-breed policies and practices, resulting in CMMI Level 3 certification and ISO registrations including 9001 : 2015, 20000-1 : 2018, and ISO / IEC 27001 : 2013. SMS is headquartered in McLean, Virginia, with offices and on-site operations at customer locations throughout the United States.
SMS is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
