What are the responsibilities and job description for the Learning Management System Administrator position at SMTC?

Job Description

We are hiring now for an Learning Management System Administrator - Join the SMTC Team!

Benefits Highlights :

Competitive salary package with 401K and company match
Paid time off (PTO) and paid holidays
Tuition reimbursement for professional development
Comprehensive Medical HRA Plan
Short-term / Long-term Disability Insurance, and more.

Company Overview : At SMTC Corporation, we are driven by a clear purpose : "We believe we enhance people's lives and our world every day." Our vision is to be an inspiring organization that earns the trust and admiration of our customers. As the best-in-class EMS provider, we strive to achieve the highest industry returns, driven by our passionate and dedicated employees. With facilities across the United States, Mexico, China, and Canada, SMTC is a leading end-to-end electronics manufacturing services (EMS) provider, offering a comprehensive range of solutions that extend over the entire electronic product life cycle.

Position Overview : The Learning Management System Administrator (LMS) Administrator is responsible for managing, maintaining, and optimizing the Learning Management System (LMS) to support company-wide training and development initiatives. This role ensures the effective operation of the LMS, oversees system functionality, provides technical support, and tracks learning data to support compliance and reporting. The LMS Administrator collaborates with internal stakeholders to ensure seamless delivery of training content and maintains accurate training records.

Administer, configure, and maintain the LMS, ensuring optimal system functionality and user accessibility.

Manage user access, roles, and permissions within the LMS.

Upload and organize training content, ensuring alignment with company training initiatives.

Track, monitor, and generate reports on training completion, compliance, and learning analytics.

Provide technical support and troubleshooting for employees, managers, and trainers related to the LMS.

Ensure data integrity and compliance with company policies and regulatory training requirements.

Work with subject matter experts (SMEs) to test and launch training programs within the LMS.

Maintain accurate training records and certifications for employees across all departments.

Oversee LMS integrations with other business systems (e.g., HRIS, performance management).

Troubleshoot system errors, user issues, and technical challenges, coordinating with vendors when needed.

Manage training assignments, deadlines, and learning paths based on business needs.

Support project and program management efforts by prioritizing LMS-related tasks and ensuring training initiatives are successfully implemented.

Stay current with LMS trends, best practices, and emerging learning technologies to improve system effectiveness

Coordinate and manage new hire onboarding schedules, including creating agendas, scheduling training sessions, and arranging necessary meetings for the first week of employment.

Perform other duties as assigned.

Education and Experience for Learning Management System Administrator :

Bachelor’s degree in Human Resources, Information Systems, Education, Business Administration, Project / Program Management, or a related field preferred.

Minimum 2 years of experience in LMS administration, instructional technology, or corporate training.

Experience with Docebo (preferred) or other LMS platforms.

Strong proficiency in Microsoft Office Suite (Excel, PowerPoint, Outlook) and data reporting.

Knowledge of SCORM, xAPI, and LMS data management best practices.

Strong analytical and problem-solving skills with the ability to track, interpret, and present learning metrics.

Experience in project / program management to coordinate multiple training initiatives and priorities.

Technical support and troubleshooting experience is a plus.

Application Process : If you are excited about this opportunity and believe you have the skills and experience required, we encourage you to apply. Please submit your updated resume highlighting your qualifications to the posting. We look forward to receiving your application and welcoming you to the SMTC team!

SMTC is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, disability, veteran status, genetic information or other protected status.

If you require assistance completing this application due to a disability, please contact Human Resources to ask for an accommodation or an alternative application process

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