Front Desk Receptionist

Front Desk Receptionist

Snake River Surgical

Snake River Surgical is seeking an experienced Front Desk Receptionist to join our team!

Snake River Surgical is Eastern Idaho’s premiere location for Oral and Maxillofacial Surgery. We currently operate out of two locations - Idaho Falls and Rexburg. Our purpose is to provide high-quality, safe surgical care to all those we treat. From the first phone call, we strive to provide each patient with an outstanding patient experience. Our goal is to achieve complete satisfaction with every patient visit.

We are currently hiring for an excellent Front Desk Receptionist who is friendly and outgoing. We are looking for someone who possesses excellent customer service skills, strong organization skills, and the ability to maintain confidentiality at all times.

Responsibilities of this position include:

· Greet and welcome patients and guests in a friendly and professional manner.

· Answer phone calls and direct them to the appropriate department or individual.

· Schedule appointments and maintain the appointment calendar.

· Collect co-pays or payments at patient check-in.

· Assist with patient registration and check-in process.

· Maintain patient records and ensure accuracy of information.

· Provide general administrative support such as filing, faxing, and scanning documents.

· Process/distribute incoming and outgoing mail and packages.

Requirements of the position:

· Previous experience as a receptionist or in a similar role, preferably in a medical or dental office setting is preferred, but not required.

· Excellent communication skills, both verbal and written. (bilingual is a plus - Spanish)

· Strong organizational skills with the ability to multitask and prioritize tasks effectively.

· Attention to detail for data entry and proofreading documents.

· Customer service mindset with the ability to provide exceptional support to patients and visitors.

· Ability to maintain confidentiality of sensitive information at all times.

· Flexibility to adapt to changing work demands and schedules.

Please note that this job description is not exhaustive, and additional duties may be assigned as needed.

Job Type: Full-time

Benefits:

• 401(k) matching or Insurance stipend
• Employee discount
• Paid time off
• BiAnnual company events

Schedule:

• Monday to Friday, hours vary between 7:00am and 6:00 pm with a standard 40-hour work week.

Supplemental pay types:

• Bonus opportunities

Work Location: In person and on location in our Idaho Falls and Rexburg locations. Currently, we work multiple days in each office.

Job Type: Full-time

Pay: $15.00 - $19.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k) matching
• Employee discount
• Paid time off

Schedule:

• Monday to Friday

Application Question(s):

• Some days we work in our Idaho Falls office, and some days we work in our Rexburg office. Are you able to work in each location based on our practices' scheduling needs?

Work Location: In person

Salary : $15 - $19