What are the responsibilities and job description for the Member Services position at Snap Fitness?
Job Title: Member Services Representative
Snap Fitness is seeking a high-energy and passionate Member Services representative to join our team. This is an incredible opportunity to make a difference in people's lives every day and be part of one of the fastest-growing fitness companies in the country.
Responsibilities:
- Membership & Personal Training Sales: Achieve sales goals established by leadership, provide members with exceptional services, and ensure consistent growth.
- Club Management: Lead by example, motivate team members, and maintain a positive work environment.
- Service Excellence: Offer top-notch equipment, guidance, and value-added services to help members achieve their fitness goals.
- Member Engagement: Regularly communicate with members to keep them informed and engaged, fostering a sense of community and belonging.
- Marketing Outreach: Organize events to build awareness and drive new memberships, promoting the Snap Fitness brand and values.
- Facility Excellence: Maintain facility equipment and cleanliness to meet company standards, ensuring a safe and healthy environment for members.
Requirements:
- High energy, positivity, and friendliness
- Passion for fitness and living a healthy lifestyle
- Able to relate to people from diverse backgrounds and age groups
- Strong communication skills
- Desire for longevity and career growth
- Previous sales experience is a plus
- Friendly, outgoing, and personable team player with a great sense of humor
- Must be coachable and open to feedback and development
About Snap Fitness:
Founded in 2003, Snap Fitness is a world-wide provider of compact, state-of-the-art 24/7 fitness centers. Our facilities offer convenient and affordable workout alternatives, featuring industry-standard cardio and strength-training equipment. We prioritize member satisfaction, offering flexible membership options, contract-free policies, and the freedom to use any Snap Fitness club in North America.