What are the responsibilities and job description for the Contact Center Specialist position at Snappyhires?
Job Description:
- Customer service experience
- Call center/high call volume experience
- Ability to manage 30-40 calls per day
- Inbound and outbound calling experience in a high paced environment.
- Excellent communication skills, both written and verbal
- Excellent customer service skills Detail-oriented
- Ability to work and multi-task in a fast-paced environment Ability to use general office equipment
- Ability to use a personal computer and job-related software MS Word (intermediate level a plus)
- MS Excel (intermediate level a plus)
- MS Outlook (experience a plus)
Job Types: Full-time, Contract
Pay: $18.00 - $25.00 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Shift:
- Rotating shift
Experience:
- Call center: 2 years (Required)
Ability to Commute:
- Pittsburgh, PA 15212 (Required)
Work Location: In person
Salary : $18 - $25
