What are the responsibilities and job description for the Inside Sales Representative position at SnappyHires?
Position Purpose:
- Sourcing new sales opportunities through inbound lead follow-up and outbound calls and emails.
- Understanding market and customer demands.
- Representing the image of our client and providing excellent customer service.
- Preparing sales quotations and maintaining good communication.
- Routing qualified leads to the appropriate external sales executives.
- Analyzing market opportunities to maximize sales margins.
- Maintaining CRM opportunities and keeping them updated.
Scope:
- Sourcing new sales opportunities through various channels.
- Developing a deep understanding of market trends and customer needs.
- Representing our client’s brand professionally.
- Preparing and following up on sales quotations.
- Routing leads to external sales representatives.
- Maintaining an accurate and up-to-date CRM database.
Major/Key Accountabilities:
- Identifying and pursuing new sales opportunities.
- Building and maintaining strong client relationships.
- Understanding customer, product, and industry trends.
- Gathering competitive supplier quotations.
- Establishing relationships with key suppliers.
- Preparing and submitting sales quotes.
- Offering after-sales support and product add-ons.
- Monitoring and meeting key sales performance indicators (KPIs).
- Providing technical solutions and assisting with product design.
- Following up on quotations to secure profitable orders.
- Ensuring customer details and opportunities are up-to-date in the CRM.
- Analyzing sales costs and making pricing recommendations.
- Preparing pricing and sales reports for business strategy.
- Upselling additional products and services.
- Achieving set sales targets and contributing to business growth.
Challenges/Problem Solving:
- Developing product knowledge.
- Ensuring accurate data input.
- Problem-solving in a dynamic environment.
- Handling multiple tasks and meeting deadlines.
- Quickly responding to customer RFQs.
- Reading and interpreting technical drawings.
- Being available for on-call responsibilities after hours.
Authority/Decision Making:
- As defined by our client’s internal policies and guidelines.
Key Contacts:
- Internal:
- Sales Director
- General Manager
- External:
- Customers
- Suppliers
- External Sales Representatives
Job Type: Full-time
Pay: $55,000.00 - $60,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Shift:
- 8 hour shift
- Day shift
Supplemental Pay:
- Bonus opportunities
- Commission pay
- Performance bonus
Application Question(s):
- Work Authorization/Visa Status
- Expected Salary
Experience:
- Inside sales: 3 years (Preferred)
- CRM software: 3 years (Preferred)
- Industrial Sales: 3 years (Preferred)
- Manufacturing industry: 3 years (Preferred)
- Distribution industry: 3 years (Preferred)
- Heavy Engineering industry: 3 years (Preferred)
- Communication and Negotiation skills: 3 years (Preferred)
- knowledge of Chain and Sprocket systems: 1 year (Preferred)
- Customer service: 3 years (Preferred)
- Sourcing new sales opportunities: 3 years (Preferred)
Work Location: In person
Salary : $55,000 - $60,000
