What are the responsibilities and job description for the Outside Sales Agent position at Snelling - Birmingham?

Job Description

Snelling is currently recruiting for a Sales Agent for a company that specializes in suppling high quality, branded industrial plastic sheet and ventilation pipe and fittings in the Birmingham area. The position is responsible for managing the actual relationships with the customers, identifying and attracting new prospects, and actively promoting the company’s products and services. This role involves a combination of sales, customer service and promotional skills, ensuring that customers receive a good quality service and that the company's commercial objectives are met. The basic salary for this opening is $50,000k plus commission.

GENERAL JOB DESCRIPTION

Ensures that a strategy, route and resources are designed and managed for prospecting new customers in the market based on the market's sales goal and internal prospecting and sales procedure.
Ensures that the attention, management and monitoring are given to the actual and future clients of the branch office.
Ensures that all the queries and requests of the clients are responded to on time according to the procedure and politics of Plastic Fabric Solutions.
Ensures that all the information, data and results of the total sales from the branch office are documented and registered on the platform and authorized systems by the company according to the internal procedures.
Ensures that information on market trends, customer behavior and competitors is managed to document and inform the company's Export Sales team.
Guarantee that the branch's team of collaborators remains updated and in continuous training regarding the functionality, quality standards and brand promise of each product in the Plastic Fabric Solutions catalog.
Ensures continuous communication between the branch office team and the corporative departments of Plastic Fabric Solutions to identify continuous improvement opportunities and results of the market and internal communication.

ANALYTICAL DESCRIPTION

A. Basic Activities

Research and identify prospective clients through market analysis.

Establish and maintain long term relationships with the customers and attend to their needs and preferences.

Perform portfolio analysis to identify opportunities for upselling and service customization.

Meet sales objectives and develop sales strategies.

Resolve issues and manage complaints to maintain a positive customer experience.

Identify and hire new prospects, presenting the company's products and services.

Act as a promoter of the company's products and services, conducting demonstrations and presentations for current and potential clients.

Participate in promotional events, trade shows and marketing activities as assigned to the position to increase brand visibility and reach.

Design and management of Promotion and prospecting activities.

Indicadores de Desempeño

of achievement of sales goal

of actual new customers vs. goal in sales budget.

Average customer ticket

of compliance in a timely manner with the strategy and goals for prospecting new clients.

Customer Satisfaction Index

of compliance with the deliveries of sales reports to the Marketing Management Office

of compliance with corporate regulations

POSITION SPECIFICATIONS

Skills :

EDUCATION

Bachelor Degree or College studies

EXPERIENC E

5 years’ experience in the market

2 year experience in the logistics and transportation sector

At least 2 years of experience in sales, prospecting or promotion

Physical Effort :

VISUAL EFFORT

Physical effort to work to work in front of a monitor for 40% of the workday

PHYSICAL EFFORT

The position requires physical effort to walk for a couple of hours per day.

The position requires traveling by car an average of 10 days a month within a 200-mile radius of the branch for prospecting and sales.

Technical Competencias :

Basic knowledge on prospection, sales and negotiation technics.

Advanced knowledge on products from the Plastic Fabric Solutions’ catalog.

Basic knowledge from the

Basic knowledge of the marketing model and “customs” in the logistics and transportation sector of the region.

Basic knowledge to design a route and prospecting strategy.

Basic knowledge to design a sales budget.

Basic knowledge to design a quote and customer service proposal.

Ability to manage resources and activities to achieve results with your team in the branch and interdepartmental in the Plastic Fabric Solutions company.

Basic knowledge of online meeting applications such as Meet and Zoom.

Intermediate knowledge of Microsoft Office Suite.

Basic knowledge on sales and inventory control.

Intermediate knowledge of EPICOR.

Ability to generate reports and communicate ideas clearly to the team.

Basic knowledge of managing a customer complaint, a return, etc. corporate procedures that apply to the operation of the branch.

Interested and qualified candidates for the Sales Agent should submit their resume for immediate consideration. Resumes will be reviewed as quickly as possible and qualified applicants will be contacted to set up an interview.

For additional information, please contact Whittney Taylor at 205.879.9950 or whittney@snellingbham.com

SNELLING is a full-service recruiting firm, placing candidates in temporary, temp-to-hire and direct hire positions in the Jefferson and Shelby County areas for over 70 years. SNELLING is a drug free workplace. All inquiries are strictly confidential, and all search fees are paid by our clients. Contact us TODAY with confidence!

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