What are the responsibilities and job description for the Medical Front Desk Floater position at SNI Companies?
Job Details
Medical Front Desk Floater needed for healthcare facility located in the Mercer County New Jersey area. The primary location for this individual will be their Princeton Office, but they need to be able to float between the Mercerville or Monroe location when needed.
Primary Responsibilities :
- Answers telephone calls in the scheduling queue in a timely manner.
- Supports Lead in achieving departmental standard for wait times, work times, and abandonment rate.
- Verifies insurance contract requirements when scheduling exams and reminds the patient of these requirements.
- Verifies all patient demographic information.
- Accurately schedules exams for the proper needs.
- Effectively explains preps (actions a patient must take for a proper exam) to the patient, using terms the patient can understand.
- Verifies patient understands all prep instructions.
- Provides back up to Scheduling clerical support responsibilities, such as clearing right fax and batching scripts into system, verifying out-going faxes are successful and calling offices when clarification is needed.
- Interfaces with Lead regarding all departmental concerns.
- Attends staff meetings regularly and follows all company policies and procedures.
Qualifications :
Schedule - Hours will range from 6 : 30am-3pm, 7 : 30am-4pm, 8am-4 : 30pm, and 11am-7 : 30pm Monday through Friday and one rotating Saturday once a month
Benefits :
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