What are the responsibilities and job description for the Facilities Manager position at SNIPES?
SNIPES Facilities Manager
Bensalem, PA
Hybrid
We live sneakers, streetwear, and neighborhood culture! All Day! Every Day!
With more than 750 stores in Europe and the USA, SNIPES is one of the leading sneaker and streetwear retailers worldwide. Since opening its first store in Essen, Germany in 1998, SNIPES has been an integral part of street culture and is constantly growing thanks to its proximity to the community and regular openings worldwide.
At SNIPES, everything revolves around youth culture. In stores and online at snipes.com and snipesusa.com, our community finds a wide range of internationally renowned sneakers and apparel brands for the latest fits from head to toe. We dive deep into subcultures, sponsor some of the biggest hip-hop festivals, events, and sports teams throughout the world to stay close to our community and keep our deep roots in the global street culture community. Therefore, we work closely with key figures from the scene like DJ Khaled, our Chief Creative Officer. But whether it’s sponsorships or developing grassroots projects – we prioritize giving back to the community in everything we do.
SNIPES has always kept an ear to the streets to create a meaningful impact in the communities we serve. Through our community program “SNIPES serves” and its localized approach we support the needs of our communities, empower, and celebrate our dynamic culture.
Overview: As the Facilities Manager, you will be responsible for supporting operations pertaining to the overall facilities management of our US stores and offices. Managing day-to-day repairs, maintenance, and small projects, as well as managing national and/or local contracted vendors. The Facilities Manager will also be responsible for submitting and following up on daily repair requests and controlling budgets for all services related to store maintenance.
Responsibilities
- Manage the US retail stores. This will involve managing repair and maintenance work orders via the service portal and identifying solutions to solve issues
- Supervise all aspects of store facilities and support the needs of stores
- Communicate to the stores and provide work order updates as needed to ensure that the issues are corrected, and work orders are closed in a timely manner
- Act as primary liaison for all facilities issues with representatives from multiple brands and departments.
- Troubleshoot repairs and services with store personnel and vendors.
- Ensure that SNIPE’s quality standards are met on all projects.
- Communicate weekly updates to supervisor and stores on general repairs and items.
- Track all costs and control budgetary spending for services and repairs.
- Responsible for coordinating remedial work for store emergencies
- Communicate and interface with various Landlords
Qualifications/Skills
- 3 years of experience in facilities management experience
- Ability to learn and implement the Snipes service portal
- Experience managing multiple locations and teams
- Well-versed in technical/engineering operations and facilities management best practices
- Strong verbal and written communication skills
- Able to solve problems in a fast-paced environment
- Client relations and customer service oriented
- The capacity to interact with all levels of management and to serve as a primary liaison with store personnel and other departments on behalf of facilities.
- Must be a team player; customer service oriented; polite, courteous, and professional.
- Must possess a general knowledge of standard services provided to the store (i.e.: plumbing, HVAC, electric, etc.).
- Must possess strong communication and supervisory skills necessary to manage multiple vendors and trades.
- General knowledge of Microsoft office (word, excel, power point)
Cultural Success Factors
- Enthusiasm for the brand
- Consumer Obsessed
- Innovative Mindset
- Collaborative nature
- Skillful communicator
- Data-Driven Decision Making
- Adaptable and Flexible
- Disciplined and self-motivated
Benefits with SNIPES
- Generous Employee Discount
- Paid Holidays
- Summer Hours
- Hybrid work schedule
- PTO (Paid Time Off)
- Bonus Plan
- Affordable Health Insurance
- Retirement Contributions
Snipes USA and all its subsidiary Companies are equal opportunity employers. We will not discriminate or make hiring decisions based on race, religion, creed, color, national origin, sex, political affiliation, sexual orientation, or any other criteria that would violate any Federal or State laws
