What are the responsibilities and job description for the Sales Associate position at SNIPES?
SNIPES Sales Associate
Part Time Regular
We live sneakers, streetwear, and neighborhood culture! All Day! Every Day!
With more than 750 stores in Europe and the USA, SNIPES is one of the leading sneaker and streetwear retailers worldwide. Since opening its first store in Essen, Germany in 1998, SNIPES has been an integral part of street culture and is constantly growing thanks to its proximity to the community and regular openings worldwide.
At SNIPES, everything revolves around youth culture. In stores and online at snipes.com and snipesusa.com, our community finds a wide range of internationally renowned sneakers and apparel brands for the latest fits from head to toe. We dive deep into subcultures, sponsor some of the biggest hip-hop festivals, events, and sports teams throughout the world to stay close to our community and keep our deep roots in the global street culture community. Therefore, we work closely with key figures from the scene like DJ Khaled, our Chief Creative Officer. But whether it’s sponsorships or developing grassroots projects – we prioritize giving back to the community in everything we do.
SNIPES has always kept an ear to the streets to create a meaningful impact in the communities we serve. Through our community program “SNIPES serves” and its localized approach we support the needs of our communities, empower, and celebrate our dynamic culture.
Overview: The sales associate is responsible for providing excellent customer service including stock and replenishment, as well as maintaining the brand and overall appearance of the store.
Responsibilities
- Achieve or exceed established goals. These include sales, hourly productivity, average dollar sale, units per transaction, conversion, charge accounts and contests, and any other brand specifics KPI’s.
- Actively participate in all contests, promotions and sales incentive programs. Maintain an awareness of all sales promotions.
- Have a complete working knowledge and use of selling skills and customer service standards as set forth in Company training programs.
- Develop and maintain relationships with customers through a friendly attitude and excellent customer service. Answer the telephone in a friendly and professional manner
- Meet Company standards for store appearance, performance, product knowledge and store operations
- Assist store management as needed to maintain the store. Keep sales floor and stock area clean and organized.
- Follow visual merchandising standards, including keeping fixtures straightened and filled, colorizing displays, and others as directed by the Store Manager/Assistant Manager.
- Assist Store Manager/Assistant Manager to take markdowns in a correct and timely manner. Complete work within deadlines and ask for additional assignments. Perform with minimum of supervision.
- Follow all security policies and procedures, including zone defense. Recognize and react to potential loss prevention issues.
- Watch for potential shortages through prompt servicing of customers, notifying management of external theft (shoplifting) and internal theft.
Key Partners
- Store Management
- Human Resources
- District Manager
- Asset Protection
Qualifications
- Must be at least 16 years of age
- Strong attention to detail
- Able to work various shifts including weekends and holidays
- Must present a neat appearance and personal grooming
- Candidate will be required to stand for long periods of time throughout their shift.
- Lifting between 15-30 pounds.
Skills & Cultural Success Factors
- Enthusiasm for the brand
- Strong customer service skills
- Excellent communication skills
- Disciplined and self-motivated
- Goal oriented
- Team player
- Adaptable and flexible
- Fast learner
Note:
Job descriptions are used for informational purposes only, are not to be considered all-inclusive of responsibilities within a position and may change periodically with or without notice. In addition, we reserve the right to add, delete, change duties, formally or informally, verbally or in writing, at any time for any position. Job descriptions do not alter the at-will policy of the Company, meaning that the employee or employer can terminate employment at any time, for any reason, with or without cause.
Snipes USA and all its subsidiary Companies are equal opportunity employers. We will not discriminate or make hiring decisions based on race, religion, creed, color, national origin, sex, political affiliation, sexual orientation, or any other criteria that would violate any Federal or State laws.
Behaviors
Preferred- Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
- Team Player: Works well as a member of a group
- Enthusiastic: Shows intense and eager enjoyment and interest
- Dedicated: Devoted to a task or purpose with loyalty or integrity
Motivations
Preferred- Self-Starter: Inspired to perform without outside help
- Goal Completion: Inspired to perform well by the completion of tasks
- Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals
- Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization
