What are the responsibilities and job description for the Human Services Specialist II-Medicaid Contract Manager position at Snohomish County Planning and Development Services?

Salary : $86,372.16 - $105,028.56 Annually

Location : Everett, WA

Job Type : Full-Time

Remote Employment : Flexible / Hybrid

Job Number : 2025-02375

Department : Human Services

Division : Human Services Long Term Care and Aging

Opening Date : 02 / 27 / 2025

Closing Date : 3 / 16 / 2025 11 : 59 PM Pacific

Description

Join Our Snohomish County Human Services Team!

Looking for a new opportunity?

Snohomish County Human Services hiring for one (1) Human Services Specialist II position to support Long-Term Care & Aging (LTCA) Unit's Medicaid contract management. This position will collaborate with program and contract staff who are committed to providing the best possible services for Snohomish County residents.

The successful candidate will have strong leadership skills and the ability to work collaboratively and effectively with contracted providers, partner agencies, community stakeholders, department heads, and members of the general public. This position will support contract management work within the LTCA Unit and provide technical assistance, training, and support to contracted agencies.

This is a hybrid position, and the successful candidate will be required to work in the office according to the business needs of the work unit.

Activities include :

Perform day-to-day contract management, including contracting and contract monitoring, as well as issue resolution with contracted providers.
Provide technical assistance to contracted provers.
Implement as required, various County, State, Federal laws / rules / guidance pertaining to contract and program requirements.
Coordinate and / or participate in various LTCA program activities, special projects, committees (including COA), and strategic planning as business needs require.

About You :

You are a highly motivated and organized individual with :

Successful time-management skills

Strong goal-driven leadership to empower and motivate team members

Excellent communication skills including good listening skills

Consistency and reliability

Confidential

Trustworthiness

Decision-making skills to include accepting responsibility for decision outcomes

Creative-thinking skills and adaptability to change

To Be Considered :

Applicants must electronically submit an application through Snohomish County's NeoGov site by 11 : 50 p.m. on the closing date. A resume and cover letter are required. When your application is complete, verify the information and make sure there is nothing missing. Be sure to verify your education and / or experience comply with the minimum requirements section of the posting. Click on APPLY & SUBMIT and then click on CHECK APPLICATION STATUS. If you have problems with your application, please contact NeoGov Application Support at 855-524-5627.

About Human Services :

Human Service Department mission is to help all person meet their basic needs and develop their potential by providing timely, effective human services and building community.

The Human Services Department includes 300 diverse, friendly and dedicated employees who benefit from outstanding benefits and competitive wages. Employees are appreciated and have the opportunity to make a real difference in our community. Snohomish County is thriving and is a great place to live, work, play, and raise a family. We strive to not only provide a meaningful job, but a life-long career at Snohomish County.

Job Offers are contingent on successful completion of reference and background checks. Snohomish County will not sponsor or take over sponsorship of an employment visa for this opportunity. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States.

Snohomish County Human Services strives to be an equitable and trauma-informed department. Our department believes every interaction, procedure, and policy provides an opportunity to build a pathway toward a more resilient and restorative Snohomish County.

Please reach out to Joeann Turck at joe.turck@snoco.org with any questions regarding this job posting.

BASIC FUNCTION

To perform responsible professional work in the planning, development, coordination, implementation and evaluation of human services programs either through direct services or by sub contractual arrangements.

Job Duties

STATEMENT OF ESSENTIAL JOB DUTIES

Coordinates assigned program planning and development activities of complex programs with supervisors, administrators, other department staff, other county departments, other government agencies, private service organizations, citizen groups, and other organizations as necessary.

Develops and conducts needs assessments and prepares comprehensive program plans, goals, and objectives, program budgets and contract documents for human services programs as assigned.

Coordinates the data collection and reporting requirements for, assigned programs, including the organization and computerization of such reports; prepares analysis of data.

Develops and negotiates contracts and service agreements with program subcontractors; monitors contract compliance and reviews and evaluates subcontractor performance for quality assurance and prepares monitoring reports and corrective action plans.

Participates in the development of programmatic budgets within areas of assigned responsibility; participates in negotiation and execution of contracts with federal, state and other funding sources; provides ongoing monitoring of internal program budget(s); makes recommendations for modifications as necessary.

Provides a variety of information and technical assistance to program subcontractor and potential subcontractors as necessary.

Researches and prepares applications to obtain funding for various projects, studies or programs as assigned.

Provides staffing for advisory boards and committees; provides group facilitation for community groups and committees to accomplish program goals.

Keeps informed of and provides interpretation of federal, state and local regulations and guidelines relating to assigned program areas.

Provides community leadership and mobilization for assigned areas; provides community education and training including coordination of community events.

Facilitates funding application processes, including request for proposals.

Works in a cross disciplinary and interdepartmental manner to best meet the needs of the department's clientele.

STATEMENT OF OTHER JOB DUTIES

Oversees activities of student interns and volunteers as assigned.

Performs related duties as required.

WHEN ASSIGNED TO DIVISION OF HOUSING & COMMUNITY SERVICES

Be familiar with affordable housing activities including preparing down-line capital contracts and be knowledgeable of mortgages, subordination agreements, title insurance and other real estate documents. May work with escrow agencies and attend property closings, record required security documents, evaluate and take necessary action to protect the county's interest in the event of property foreclosures or agency bankruptcy.

Inspect multi-family housing units for health, safety and code violations, monitor projects to ensure that the intended use of the property has been maintained for the required term of the contracts, ensures compliance with fair housing, tenant income requirements, and other regulations, writes inspection reports and notifies property managers and agencies of violations with required work orders and perform follow-up monitoring activities.

Minimum Qualifications

A Bachelor's degree in business or public administration, one of the social sciences or other field directly related to human services; PLUS, two (2) years progressively responsible experience in human services program planning, grant preparation and management or in a closely related field; OR, any equivalent combination of training and / or experience that provides the required knowledge and abilities. Must pass job related tests.

SPECIAL REQUIREMENTS

A valid Washington State Driver's License, unrestricted except as to vision, is required prior to appointment.

Additional Information

KNOWLEDGE AND ABILITIES

Knowledge of :

human services and governmental agencies, programs and resources

grant writing methods, principles and applications

application of relevant federal, state and local laws, codes, rules, regulations and guidelines to human services programming and operations

research principles and methods; the use of computer technology

programmatic best practices

specific populations served by human services programs

Ability to :

develop human services programs, plans for services and operation

establish and maintain effective working relationships with public, co-workers, governmental officials, citizen groups and advisory boards

develop and maintain complete and accurate records

analyze problems and prepare alternative strategies for solution

gather, analyze and evaluate program, statistical and financial data

perform data management requirements and updates on personal computer

provide training to community groups and agencies as required

communicate effectively orally and in writing

SUPERVISION

This position receives direction from a programmatic supervisor, division administrator or the Director of Human Services, as assigned. The work is performed with limited supervision and is reviewed through meetings, reports and results obtained.

WORKING CONDITIONS

The work is performed in the usual office environment with trips to locations throughout the county to attend community meetings and coordinate program activities. The employee is required to work evenings, weekends and holidays as necessary.

The work may also involve site visits to client residences and as required, inspection of work performed at client homes including crawl spaces and attics.

Snohomish County is an Equal Employment Opportunity (EEO) employer.

Accommodations for individuals with disabilities are provided upon request.

Snohomish County offers a comprehensive benefits package to employees that receive a regular appointment who work at least 20 hours a week.

Visit to learn more about the following benefits.

County Benefits

Medical Insurance

Vision Insurance

Dental Insurance

Retirement

Basic Group Term Life Insurance / Accidental Death and Dismemberment (AD&D) Insurance

Long Term Disability (LTD)

Commuting Benefits

Employee Assistance Program (EAP)

Partners for Health Employee Wellness Program

Leave & Holidays

Voluntary Benefits

Deferred Compensation 457(b)

Supplemental Group Term Life Insurance

Additional Accidental Death and Dismemberment Insurance (AD&D)

Flexible Spending Accounts (FSA)

Supplemental Individual Insurance Policies

Healthcare Premiums

Regular full-time employees : If you work 35 or more hours per week, you will pay these for medical insurance. The County pays the for vision, dental, and basic life insurance.

Regular part-time employees : If you work between 20 and 34 hours per week, you will pay for medical, dental, vision, and basic life insurance. The County's contribution toward the premium for an employee in a regular part-time appointment will be pro-rated in an amount equal to the F.T.E. percentage the employee is assigned.

Note : Temporary employees, seasonal employees and paid interns may be eligible for medical insurance benefits. Review the County's to learn more.

Following are a series of supplemental questions to assess your job-related experience and qualifications. Please note that as part pf the screening process your responses will be reviewed in conjunction with your general on-line application. The employment history and education detailed in your general on-line application must validate / support your responses to the supplemental questions. If your responses cannot be validated, you will not proceed to the next step of the review selection process. A resume must be submitted, but it will not substitute for the general on-line application or supplemental questions; responses such as "see resume" or "see application" will not be considered. Do you agree to answer each question truthfully and that your responses can be supported by your general on-line application work history and by your references?

Do you possess or can you obtain prior to employment, a Washington State Driver's License, unrestricted except as to vision and are you legally able to drive?

What level of college or university education have you completed?

Bachelor's degree or Higher

Associate's degree

Technical degree

No degree

What area of study was your degree in?

Business or Public Administration

Social, Health, or Human Services (e.g. Social Sciences)

Other field directly related to social, health, or human services

Field unrelated to social, health, or human services

No degree

If you selected "other field directly related to human services" please indicate what field. If you did not select "other field directly to Human Services" enter N / A.

How many years of experience do you have in social, health, or human services contract management or a closely related field?

No experience to less than one year experience

One year to less than two years' experience

Two years to less than three years' experience

Three years to less than to less than five years' experience

Five years or more experience

What sector(s) best describe(s) your work experience? Check all that apply.

Public sector

Non-profit or not-for-profit sector

For-profit sector

How many years of experience do you have implementing federal, state, and / or local regulations and guidelines related to service delivery and / or program or contract management?

No experience to less than one year experience

One year to less than two years' experience

Two years to less than three years' experience

Three years to less than to less than five years' experience

Five years or more experience

This posting requires that the applicant attach a resume and cover letter. An application packets without these documents will not proceed to the next step of the review / selection process. Have you attached the required documents?

Please describe your work experience in social, health, or human services. A full response will include where you obtained the experience, how many years of experience you have, your role, and details regarding work performed. Please include any use of technology.

Please describe your work experience in contract management. A full response will include where you obtained the experience, how many years of experience you have, your role, and details regarding work performed. Please include any use of technology.

Please share what interests you about this position and why your knowledge, education, skills, and experience make you the best candidate for this position.

Required Question

Salary : $86,372 - $105,029

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