What are the responsibilities and job description for the Human Services Specialist II-Program Manager position at Snohomish County?
JOB
Join our Human Services Long-Term Care & Aging Team!Position: Snohomish County Human Services is hiring two (2) qualified individuals to support Long-Term Care and Aging direct services programs and outreach efforts. One position will support the Medicaid Transformation Project (MTP), and one position will support the Care Transitions (CT) program. In addition to program management responsibilities, both of these positions include case management work, including completing intake, assessment, goal setting/care planning, coordination of services and referrals, and providing excellent client-centered customer service.About you: Ideal candidate for these positions: Has a passion for supporting older adults and their unpaid caregivers to set goals toward independent living in the community;Enjoys developing community partnerships and facilitating collaborative projects;Has case management experience and knowledge of community resources for seniors and individuals with disabilities;Has experience writing policies and procedures, program development, and evaluation; andDemonstrates a commitment to a person-centered mindset and approach.About Human Services: The mission of the Human Services Department is to help all persons meet their basic needs and develop their potential by providing timely, effective human services and building community. The Human Services Department includes 300 diverse, friendly and dedicated employees who benefit from outstanding benefits and competitive wages. Employees are appreciated and have the opportunity to make a real difference in our community. Snohomish County is thriving and is a great place to live, work, play, and raise a family. We strive to not only provide a meaningful job, but a life-long career at Snohomish County. Job Offers are contingent on successful completion of reference and background checks. Snohomish County will not sponsor or take over sponsorship of an employment visa for this opportunity. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States. Snohomish County Human Services strives to be an equitable and trauma-informed department. Our department believes every interaction, procedure, and policy provides an opportunity to build a pathway toward a more resilient and restorative Snohomish County.Please reach out to Joeann Turck at joe.turck@snoco.org with any questions regarding this job posting.BASIC FUNCTIONTo perform responsible professional work in the planning, development, coordination, implementation and evaluation of human services programs either through direct services or by sub contractual arrangements.
EXAMPLE OF DUTIES
STATEMENT OF ESSENTIAL JOB DUTIES Coordinates assigned program planning and development activities of complex programs with supervisors, administrators, other department staff, other county departments, other government agencies, private service organizations, citizen groups, and other organizations as necessary. Develops and conducts needs assessments and prepares comprehensive program plans, goals, and objectives, program budgets and contract documents for human services programs as assigned. Coordinates the data collection and reporting requirements for, assigned programs, including the organization and computerization of such reports; prepares analysis of data. Develops and negotiates contracts and service agreements with program subcontractors; monitors contract compliance and reviews and evaluates subcontractor performance for quality assurance and prepares monitoring reports and corrective action plans. Participates in the development of programmatic budgets within areas of assigned responsibility; participates in negotiation and execution of contracts with federal, state and other funding sources; provides ongoing monitoring of internal program budget(s); makes recommendations for modifications as necessary. Provides a variety of information and technical assistance to program subcontractor and potential subcontractors as necessary. Researches and prepares applications to obtain funding for various projects, studies or programs as assigned. Provides staffing for advisory boards and committees; provides group facilitation for community groups and committees to accomplish program goals. Keeps informed of and provides interpretation of federal, state and local regulations and guidelines relating to assigned program areas. Provides community leadership and mobilization for assigned areas; provides community education and training including coordination of community events. Facilitates funding application processes, including request for proposals. Works in a cross disciplinary and interdepartmental manner to best meet the needs of the department's clientele. STATEMENT OF OTHER JOB DUTIES Oversees activities of student interns and volunteers as assigned. Performs related duties as required. WHEN ASSIGNED TO DIVISION OF HOUSING & COMMUNITY SERVICES Be familiar with affordable housing activities including preparing down-line capital contracts and be knowledgeable of mortgages, subordination agreements, title insurance and other real estate documents. May work with escrow agencies and attend property closings, record required security documents, evaluate and take necessary action to protect the county's interest in the event of property foreclosures or agency bankruptcy. Inspect multi-family housing units for health, safety and code violations, monitor projects to ensure that the intended use of the property has been maintained for the required term of the contracts, ensures compliance with fair housing, tenant income requirements, and other regulations, writes inspection reports and notifies property managers and agencies of violations with required work orders and perform follow-up monitoring activities.
SUPPLEMENTAL INFORMATION
KNOWLEDGE AND ABILITIES Knowledge of: human services and governmental agencies, programs and resourcesgrant writing methods, principles and applicationsapplication of relevant federal, state and local laws, codes, rules, regulations and guidelines to human services programming and operationsresearch principles and methods; the use of computer technologyprogrammatic best practicesspecific populations served by human services programs Ability to: develop human services programs, plans for services and operationestablish and maintain effective working relationships with public, co-workers, governmental officials, citizen groups and advisory boardsdevelop and maintain complete and accurate recordsanalyze problems and prepare alternative strategies for solutiongather, analyze and evaluate program, statistical and financial dataperform data management requirements and updates on personal computerprovide training to community groups and agencies as requiredcommunicate effectively orally and in writingSUPERVISIONThis position receives direction from a programmatic supervisor, division administrator or the Director of Human Services, as assigned. The work is performed with limited supervision and is reviewed through meetings, reports and results obtained. WORKING CONDITIONSThe work is performed in the usual office environment with trips to locations throughout the county to attend community meetings and coordinate program activities. The employee is required to work evenings, weekends and holidays as necessary. The work may also involve site visits to client residences and as required, inspection of work performed at client homes including crawl spaces and attics. Snohomish County is an Equal Employment Opportunity (EEO) employer.Accommodations for individuals with disabilities are provided upon request. EEO policy and ADA notice
Join our Human Services Long-Term Care & Aging Team!Position: Snohomish County Human Services is hiring two (2) qualified individuals to support Long-Term Care and Aging direct services programs and outreach efforts. One position will support the Medicaid Transformation Project (MTP), and one position will support the Care Transitions (CT) program. In addition to program management responsibilities, both of these positions include case management work, including completing intake, assessment, goal setting/care planning, coordination of services and referrals, and providing excellent client-centered customer service.About you: Ideal candidate for these positions: Has a passion for supporting older adults and their unpaid caregivers to set goals toward independent living in the community;Enjoys developing community partnerships and facilitating collaborative projects;Has case management experience and knowledge of community resources for seniors and individuals with disabilities;Has experience writing policies and procedures, program development, and evaluation; andDemonstrates a commitment to a person-centered mindset and approach.About Human Services: The mission of the Human Services Department is to help all persons meet their basic needs and develop their potential by providing timely, effective human services and building community. The Human Services Department includes 300 diverse, friendly and dedicated employees who benefit from outstanding benefits and competitive wages. Employees are appreciated and have the opportunity to make a real difference in our community. Snohomish County is thriving and is a great place to live, work, play, and raise a family. We strive to not only provide a meaningful job, but a life-long career at Snohomish County. Job Offers are contingent on successful completion of reference and background checks. Snohomish County will not sponsor or take over sponsorship of an employment visa for this opportunity. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States. Snohomish County Human Services strives to be an equitable and trauma-informed department. Our department believes every interaction, procedure, and policy provides an opportunity to build a pathway toward a more resilient and restorative Snohomish County.Please reach out to Joeann Turck at joe.turck@snoco.org with any questions regarding this job posting.BASIC FUNCTIONTo perform responsible professional work in the planning, development, coordination, implementation and evaluation of human services programs either through direct services or by sub contractual arrangements.
EXAMPLE OF DUTIES
STATEMENT OF ESSENTIAL JOB DUTIES Coordinates assigned program planning and development activities of complex programs with supervisors, administrators, other department staff, other county departments, other government agencies, private service organizations, citizen groups, and other organizations as necessary. Develops and conducts needs assessments and prepares comprehensive program plans, goals, and objectives, program budgets and contract documents for human services programs as assigned. Coordinates the data collection and reporting requirements for, assigned programs, including the organization and computerization of such reports; prepares analysis of data. Develops and negotiates contracts and service agreements with program subcontractors; monitors contract compliance and reviews and evaluates subcontractor performance for quality assurance and prepares monitoring reports and corrective action plans. Participates in the development of programmatic budgets within areas of assigned responsibility; participates in negotiation and execution of contracts with federal, state and other funding sources; provides ongoing monitoring of internal program budget(s); makes recommendations for modifications as necessary. Provides a variety of information and technical assistance to program subcontractor and potential subcontractors as necessary. Researches and prepares applications to obtain funding for various projects, studies or programs as assigned. Provides staffing for advisory boards and committees; provides group facilitation for community groups and committees to accomplish program goals. Keeps informed of and provides interpretation of federal, state and local regulations and guidelines relating to assigned program areas. Provides community leadership and mobilization for assigned areas; provides community education and training including coordination of community events. Facilitates funding application processes, including request for proposals. Works in a cross disciplinary and interdepartmental manner to best meet the needs of the department's clientele. STATEMENT OF OTHER JOB DUTIES Oversees activities of student interns and volunteers as assigned. Performs related duties as required. WHEN ASSIGNED TO DIVISION OF HOUSING & COMMUNITY SERVICES Be familiar with affordable housing activities including preparing down-line capital contracts and be knowledgeable of mortgages, subordination agreements, title insurance and other real estate documents. May work with escrow agencies and attend property closings, record required security documents, evaluate and take necessary action to protect the county's interest in the event of property foreclosures or agency bankruptcy. Inspect multi-family housing units for health, safety and code violations, monitor projects to ensure that the intended use of the property has been maintained for the required term of the contracts, ensures compliance with fair housing, tenant income requirements, and other regulations, writes inspection reports and notifies property managers and agencies of violations with required work orders and perform follow-up monitoring activities.
SUPPLEMENTAL INFORMATION
KNOWLEDGE AND ABILITIES Knowledge of: human services and governmental agencies, programs and resourcesgrant writing methods, principles and applicationsapplication of relevant federal, state and local laws, codes, rules, regulations and guidelines to human services programming and operationsresearch principles and methods; the use of computer technologyprogrammatic best practicesspecific populations served by human services programs Ability to: develop human services programs, plans for services and operationestablish and maintain effective working relationships with public, co-workers, governmental officials, citizen groups and advisory boardsdevelop and maintain complete and accurate recordsanalyze problems and prepare alternative strategies for solutiongather, analyze and evaluate program, statistical and financial dataperform data management requirements and updates on personal computerprovide training to community groups and agencies as requiredcommunicate effectively orally and in writingSUPERVISIONThis position receives direction from a programmatic supervisor, division administrator or the Director of Human Services, as assigned. The work is performed with limited supervision and is reviewed through meetings, reports and results obtained. WORKING CONDITIONSThe work is performed in the usual office environment with trips to locations throughout the county to attend community meetings and coordinate program activities. The employee is required to work evenings, weekends and holidays as necessary. The work may also involve site visits to client residences and as required, inspection of work performed at client homes including crawl spaces and attics. Snohomish County is an Equal Employment Opportunity (EEO) employer.Accommodations for individuals with disabilities are provided upon request. EEO policy and ADA notice
