PUBLIC INFORMATION AND RECORDS SPECIALIST

Snohomish County's Finance Department is seeking a Public Information and Records Specialist to join the Risk Management team! 

This position manages, processes, and tracks public record requests for the Finance Department, corresponds with requesters, coordinates with other departments, and administratively supports property and liability self-insurance claims.

 The ideal candidate will demonstrate: 

• A solid understanding of the Washington State Public Records Act (RCW 42.56).
• Experience with financial systems, preferably in government.
• The ability to work tactfully and diplomatically in a multicultural workforce.
• Strong customer service skills.
• Strong attention to detail and the ability to meet deadlines. 

Job offers are contingent on successful completion of reference and background checks. 

1. Administers the public records request system; processes and tracks requests received; coordinates search and internal review of relevant records; prepares required redaction logs and letters; coordinates with other departments, the Public Records Officer and with the Prosecutor's Office when required; monitor's departmental compliance with RCW 42.56, Public Records Act. 
2. Administers the department's paper and electronic records management program by analyzing users' needs for information and facilitating appropriate records processing, filing, in­dexing, retrieval, retention, storage and disposal. 
3. Develops short and long-range goals for the department's paper and electronic records management program; establishes, implements, evaluates, and re­vises work plans. 
4. Provides training and guidance to staff regarding record retention schedules, processing records for inactive storage or disposal, public records requests and data management. 
5. Develops and maintains departmental records retention schedules and guidelines; coordinates with the State archives as required and necessary; monitors department wide compliance. 
6. Provides departmental records and data collection support for litigation as directed; assists the Prosecutor's office by coordinating collection of information, data and records. 
7. Assists in the management of the department's records center. 
8. Develops, implements and maintains procedures, guidelines and controls for storage, retrieval, re-filing and tracking of inactive records; arranges facilities, packing, labeling and transfer of records. 
9. Coordinates with the County's Imaging Unit as needed, to facilitate the conversion of documents to electronic media. 
10. Assists internal and external users of department information and data resources by retrieving, researching, reproducing, and re-filing documents and reference materials. 
11. Identifies department's essential records and determines appropriate measures to provide protection; arranges for filming, scanning or other measures to protect essential re­cords and secure backup copies. 
12. Advises managers and staff on various records management-related ac­tivities and issues, such as:  files management; equipment use; new technology; records laws and regulations; or pub­lic disclosure requirements. 

1. Performs other related duties as assigned. 

Knowledge of:

• Washington State Public Records Act (RCW 42.56)
• comprehensive records management systems
• state laws and regulations regarding management of records
• micrographics, scanning, imaging and reprographic processes and techniques
• electronic records management
• standard office practices and procedures

 Ability to:

• analyze and develop appropriate systems for records management
• communicate effectively and courteously with peoples of diverse ethnic backgrounds, both orally and in writing
• effectively operate office computer and use appropriate application programs

• develop and maintain cooperative, effective working relationships with department and county staff and the public in order to provide fullest assistance and most timely possible action on public records requests
• maintain a positive attitude with customers and provide outstanding customer service
• handle multiple and competing deadlines and priorities, organize and manage workload, and make decisions necessary to respond to records requests in an expeditious manner
• work calmly under pressure to meet deadlines and cope with interruptions
• maintain strict confidentiality and exercise discretion and sound decision-making when handling sensitive documents

   

Salary : $71,122 - $86,372