What are the responsibilities and job description for the Office Manager position at SNOW KING MOUNTAIN RESORT LLC?
Job Details
Description
Description
Snow King Mountain Resort is the iconic Mountain Resort located in the heart of beautiful Jackson Hole, WY. As a dual seasonal facility, it is home to many summer and winter family friendly attractions. The Snow King Team is looking for people with a love for the outdoors, a desire to learn, and a commitment to providing excellent service.
Job Description
The Office Manager will play a key role in maintaining office administrative functions. They will assist with general HR and accounting duties for Snow King Mountain Resort. This is a full-time, year-round role with benefits that includes functions in general office management, customer service both in person and over the phone, and assisting administration as needed.
Responsibilities (But not limited to)
- Serve as a central communications hub for the operations and executive leadership teams.
- Customer service coordinator (i.e. answering guest inquiries over the phone, email, social media, and online reviews).
- Assist with cash management.
- Take meeting minutes, make appointments, travel arrangements.
- Assist Accounting and HR departments with administrative needs and paperwork processing.
- Assist with recruitment, hiring, and employee record keeping.
- Help to organize and manage new employee orientation, on-boarding, and training programs.
- Oversee office administration including company mail, office supplies, assisting with on-boarding, and various administrative needs as directed.
- Assist other departments as needed on short term notice with staffing positions.
- Oversee Employee Engagement Committee, which organizes all employee parties and other employee engagement duties.
- Work in the office 9am-5pm, M-F, to handle all customer and employee inquiries.
- Oversee employee uniform distribution and tracking.
- Assist HR Director with the company payroll system handling sensitive information.
- Assist with basic accounting and bookkeeping functions including accounts payable and receivable, invoice collection and entry, and coordinating with all departments on their accounting needs.
Qualifications
Qualifications:
- High school diploma required, college degree preferred
- Attention to detail and willingness to learn and adapt in a dynamic small company environment
- Intermediate to advanced user of Excel
- Excellent communication and interpersonal skills
- Proven ability to take initiative, work proactively, and build strong, productive relationships
- General knowledge of employment laws and best practices
- Prior experience in accounting field a plus
- Ability to learn software systems quickly
- Willingness to step in wherever needed and have a team player attitude
- College degree preferred
Employee Benefits:
- Medical, dental, vision
- 401k eligibility
- PTO
- Employee season pass (free access to all activities and skiing/snowboarding on the mountain)
- Food and Beverage discounts, Retail/Rental discounts, free equipment rentals
- Reciprocal ski benefits and over 40 resorts across the US
- Online Pro Deals
- Discounted tickets for family and friends