What are the responsibilities and job description for the Service Advisor position at Snyder Buick GMC?
**Job Title: Service Advisor**
**Company:** Snyder Buick GMC
**Location:** Napoleon, Ohio
Snyder Buick GMC, a reputable automotive dealership located in Napoleon, Ohio, is seeking a dedicated and customer-focused individual to join our team as a Service Advisor. As a Service Advisor, you will be the primary point of contact for our customers, ensuring their vehicle service needs are met efficiently and effectively.
**Responsibilities:**
- Greet customers and assist them in scheduling service appointments.
- Listen to customers' concerns and accurately document their vehicle issues.
- Provide recommendations and estimates for necessary repairs and maintenance.
- Communicate with technicians to ensure timely completion of work.
- Update customers on the status of their vehicle and any additional repairs needed.
- Review service orders with customers, explaining work performed and associated costs.
- Ensure customer satisfaction by addressing any concerns or questions they may have.
**Requirements:**
- Previous experience in automotive service advising or a related field preferred.
- Strong communication and interpersonal skills.
- Excellent customer service abilities, with a focus on building long-term relationships.
- Knowledge of automotive systems and components.
- Ability to multitask and prioritize in a fast-paced environment.
- Proficiency in computer software systems for scheduling and invoicing.
- Ability to create and utilize organizational systems for handling paperwork, workflow, and customer concerns and requests.
**Benefits:**
- Pay based on experience.
- Health insurance benefits.
- Retirement savings plan.
- Paid time off and holiday pay.
If you are passionate about providing exceptional service and enjoy working in a dynamic team environment, we want to hear from you! Join the Snyder Buick GMC team and take the next step in your career. Apply today by submitting your resume and cover letter outlining your qualifications and experience. We look forward to hearing from you!
Job Type: Full-time
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Shift:
- 8 hour shift
Work Location: In person