What are the responsibilities and job description for the Office Coordinator position at Snyder Company?
Overview
As the Office Coordinator, you will play a crucial role in the efficient functioning of our business operations. You will oversee administrative tasks, ensure smooth communication within the company, and contribute to the overall success of our team.
What we OFFER you:
- Full-Time
- Birthday Pay
- PTO after 90 days
- Parental Leave
- Paid Training
- Weekly pay
- 7 Paid Holidays
- Employee Relief Fund and PTO Gifting
- Education & Tuition Assistance
- Employee Discounts
- Employee Referral Bonus
- Career growth opportunity
Responsibilities:
Administrative Management:
- Supervise daily administrative activities, including answering phones, managing emails, and coordinating office supplies.
- Oversee scheduling and calendar management for the team.
Billing and Invoicing:
- Generate accurate invoices for clients and manage billing processes.
- Coordinate with the finance department to ensure timely and efficient financial transactions.
Customer Relations:
- Provide excellent customer service by addressing inquiries, resolving issues, and maintaining positive client relationships.
- Collaborate with service and sales teams to ensure customer satisfaction.
Team Coordination:
- Support the coordination of field technicians and office staff.
- Assist in the recruitment and onboarding process for new team members.
Records Management:
- Maintain organized and up-to-date records, including client information, contracts, and employee records.
- Ensure compliance with company policies and procedures.
Office Efficiency:
- Implement and streamline office processes to enhance overall efficiency.
- Identify areas for improvement and propose solutions.
Qualifications:
- Proven experience as an Office Manager or in a similar administrative role.
- Knowledge of Plumbing, HVAC, or Electrical industry operations is a plus.
- Proficient in Microsoft Office Suite and other relevant software.
- Excellent organizational and multitasking skills.
- Strong communication and interpersonal abilities.
- Ability to work independently and as part of a team.
- High attention to detail and problem-solving skills.
- Opportunities for professional development and growth.
- Positive and collaborative work environment.
- Full-time position with regular office hours.
Pay Range: $16.00 - $20.00/hr
Qualifications
You must have these things:
- 2 years of administrative service experience.
- Plumbing Trade knowledge preferred.
- Service Titan experience preferred
- Detail-oriented, with superior organizational skills
- Multitasking and Time Management skills
- Ability to work independently to complete assignments.
- Strong written and verbal communication skills
- Good work ethic and willingness to learn new methods
Responsibilities
What you will do:
- Work closely with vendors to retrieve quotes for customer estimates.
- Enter and track purchase orders and invoices.
- Order NOC and inspections and maintain the progress of jobs.
- Assist with the invoicing process, bookkeeping procedures and collections, preparation of estimates and service requests.
- Maintain office, plumbing Service jobs and estimate schedules, make any necessary scheduling adjustments with dispatch and coordinate directly with customers.
- Assist management with material orders and tracking.
- Provide support to plumbing field technicians.
- Track repairs and work completed in trade software, Service Titan.
- Work closely with plumbing service manager on all other administrative duties.
Salary : $16 - $20
