Description

Position Title                  Director of Sales and Marketing

FLSA Status                    Exempt/Professional               

Location                            Community

Reports To:                      Executive Director

General Description

The Director of Sales and Marketing is responsible for campus sales, marketing, and communications.

Job Responsibilities, Duties, and Authority

1. Responsible for the overall sales, marketing, and communication plan in all divisions on campus
2. Responsible for the development of the sales and marketing budget
3. Responsible for meeting budget and occupancy goals and objectives.
4. Provides sales counselor services to prospective residents for the Retirement Community.
5. Works with the Director of Facility Services on unit modifications, upgrades, and project construction. 
6. Manages Retirement Community waitlist and plans special events for prospective residents and/or waitlisted residents. 
7. Maintains current up to date knowledge of life plan communities to include industry trends and fair housing.
8. Serves as a resource person and gives general oversight to the various programs and projects developed for all residents in all divisions.
9. Participates in the executive leadership team meetings and supports community wide and or departmental efforts.
10. Provides input and planning for future expansion and development within the Retirement Community.  

Working Conditions

The physical requirements and working conditions described here are representative of those a staff member may encounter while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job duties and responsibilities.

1. Works in well lighted and ventilated and temperature controlled office area(s) and community space(s) as well as throughout the Snyder Village community, including visits and assessments in resident apartments or cottages. 
2. While performing the duties of this job, the staff member is subject to frequent interruptions and is frequently required to walk, sit, stand, bend, lift, reach, stoop, kneel, crouch, crawl and move intermittently during work hours.  Occasionally, climb, balance, taste, or smell.  Constantly use hands and fingers, talk, and hear. 
3. The staff member lifts up to 30 pounds on an occasional basis and pushes and pulls a maximum force of 30 pounds. May help with moving residents in wheelchairs, setting up tables and chairs and other supplies and equipment used for activities.
4. May be subject to exposure to infectious waste, diseases, and other conditions including TB, AIDS, and Hepatitis B viruses.
5. Works with residents, family members, staff members, and a variety of visitors under all conditions and circumstances.  May be subject to hostile and emotionally upset residents, family members, staff members, etc.
6. May work beyond normal working hours, on weekends, holidays, and in other positions temporarily in staff emergencies to ensure proper care for all residents.

This job description in no way states or implies that these are the only duties to be performed by the staff member occupying this position.  Staff members may be required to follow other job-related instructions and to perform other job-related duties as requested, subject to all applicable federal, state and local laws and standards and SV policies and procedures.

Qualifications

Qualifications, Knowledge, Skills & Personal Characteristics

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job duties and responsibilities.

1. Degree preferred in business, social science, management, or related field and/or 5 years of experience working in sales and marketing with demonstrated leadership skills.
2. Must recognize the value of providing extraordinary customer service and value person centered care
3. Must demonstrate a high degree of creativity and resourcefulness
4. Must have strong verbal and written communication skills, tact, enthusiasm, and the ability to handle difficult situations with staff members, residents, family members, visitors, and the general public
5. Must possess strong organizational skills and the ability to lead a team.
6. Must be able to work and make good decisions independently
7. Proficient computer skills

Benefits:

It is Snyder Village's policy to provide its staff members with additional benefits. These benefits include paid time off, and affordable insurance, as well as many others.

Insurance Programs:

Health, dental, vision, short-term disability, and life insurance are available to all full-time employees. Insurances will begin on the 1^st of the month following 30 days of employment.

Health:

There are 2 options for medical insurance, a PPO, and a High Deductible Health Plan (HDHP). The PPO offers a $1500 deductible with a max out-of-pocket of $4500. All preventative care services are covered at 100% by insurance. All generic prescriptions are a $10 copay. Most Carle providers would be in-network.

The HDHP plan offers $3,800 deductible with a max out-of-pocket of $6,100. All preventative care services are covered at 100% by insurance. Most Carle providers would be in-network. This plan also works with our Health Savings account.

Health Savings Account:

Snyder Village offers a health savings account through EPIC! If a staff member is contributing to the H.S.A. Snyder Village (SV) will also contribute to their balance. SV offers $0.50 for every $1 a staff member contributes up to $1300 per year.

Dental:

Dental coverage is through the Guardian network. Offering a deductible of $50 for in-network services and 100% covered preventative care services.

Vision:

VSP coverage is through Guardian but with the VSP network. Exams are a $10 copay with any in-network provider. Exams are covered once every 12 months, lenses once every 12 months, and frames are covered once every 24 months.

Basic Life and AD&D:

Any staff member who enrolls in medical coverage will receive $10000 in company-paid life insurance and AD&D through Guardian.

Voluntary Life Insurance:

Through Guardian staff members may select additional life insurance for themselves, their spouse, or their children. A staff member can select a policy for themselves in $25000, $50000, $75000, or $100000. Spousal coverage can be selected for up to 50% of employee coverage. Coverage for children can be selected for each child up to $10000.

Short-Term Disability:

Short Term Disability insurance is provided through AFLAC. The plan is designed to replace part of a staff members’ paycheck in the case of an illness, injury or surgery that prevents you from working according to the doctor’s orders. Staff members receive approximately 60% of their gross pay.

401k:

All staff members are automatically enrolled to the 401k retirement program through Empower on their 91^st day of employment at 3% of their salary. However, Snyder Village will contribute and match an employee’s contribution by up to 5% on their salary. An employee is considered fully vested after 3 years of employment.

Paid holidays

Snyder Village recognizes seven holidays as listed below:

• New Year’s Day
• Easter Sunday
• Memorial Day
• Fourth of July
• Labor Day
• Thanksgiving
• Christmas Day

Any non-exempt staff member working on the holiday will receive time and one-half of their hourly straight pay.

Paid Time Off

Paid Time Off (PTO) is offered to full-time and part-time workers who work more than 20 hours per week. All newly hired staff members accrue up to 2 weeks or 80 hours of PTO.

Paid Personal Days

All staff members regardless of classification accrue paid personal days (PPD). Each staff member accrues up to 40 hours of PPD.

Sick Pay

Once a full-time staff member has completed 1 year of employment, they are given 80 hours of sick time to use for a serious illness requiring more than 5 days off from work.

Tuition Reimbursement

Snyder Village values the professional and personal development of our staff members. Tuition reimbursement is available for education expenses such as course fees, technical training, certification programs, or other needed resources. Reimbursement will also be provided for successful certificate completion, up to six-course hours per semester.

Scholarship

Snyder Village provides up to 2 nursing scholarships per year to staff members pursuing an RN or LPN degree. Snyder Village also provides up to 4 C.N.A. scholarships per year to staff members who are pursuing a certified nursing assistant degree.

Salary : $1,300 - $75,000