Client Care Coordinator Substance Abuse

Responsibilities:​

Admissions Functions:

• Obtains release for referring agency, and reiterates to client from point of intake discharge planning to this facility
• Notifies referring agency that client has arrived
• Send clinical documentation within 48 hours of client’s admission
• Maintains contact with referring agency regarding client updates, scheduling ambassador visits, conducting pre-assessments, and planning for transfer
• Verification of Insurance benefits

​Clinical Functions:

• Greets new unattached clients (during business hours) and provides them an overview of the program and continuum of care offered at SOBA
• Completes Client Care Assessments as a part of client’s admissions process
• Brief daily check in with clinical director regarding all client’s aftercare plans
• Finds appropriate referrals for clients unable to remain in SOBA’s continuum (due to employment/childcare/financial/proximity reasons) and sets up aftercare appointments
• Obtains and completes FMLA paperwork for all clients requesting this, liaising with clinical and medical team
• Obtains release for any legal entities and provides regular updates
• Assists with completing clinical intakes/transfers, as needed
• Group facilitation

​General Functions:

• Ensures correct information on Face Sheet and Releases, including family contacts, referral agents, legal entities, etc.
• Documents all client interaction in clients’ charts, including discharge planning efforts, both for referral sources and unattached clients
• Communicates regularly with admissions and clinical staff
• Attends weekly Group Clinical Supervision and MDT meetings

​​​Qualifications:

• Must be able to communicate with clients and staff members through various forms of communication, including email, phone and text
• Computer literacy is required. Must be able to use Word, Excel, etc. Experience on Kipu a plus.
• Bachelor’s degree in related field is preferred.
• NJ CADC is preferred.
• 3 years of experience working within a drug or alcohol facility.

​​​Physical Demands​​The physical demands described are representative of those that must be met by an employee to successfully perform the essential duties and responsibilities of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities. In the course of performing this job, one typically spends time sitting, walking, standing, driving, listening, speaking, typing, reading and writing. In addition, an employee may be asked to carry or lift up to 20 lbs.

Job Type: Full-time

Pay: From $55,000.00 per year

Schedule:

• 8 hour shift

Work Location: In person

Salary : $55,000