What are the responsibilities and job description for the Security Screener position at Soboba Casino?
The Security Screener may be assigned to the casino/hotel/event center/country club, parking lot security towers, casino lost & found or Post 5. When assigned a post at guest entry points, or in guest areas, Security Screeners are responsible for initial positive guest interaction, observing/screening to ensure compliance with SCR rules and reporting concerns to Security supervision. Security Screeners will follow procedures related to the safety of all Casino Team Members and Guests and provide excellent guest service.
Duties/Responsibilities
- Assigned to the thermal scanner areas of the casino and hotel entrances and check guest temperatures prior to entering.
- Assigned to the parking lot security towers to observe & report information to Security Dispatch.
- Assigned to the Casino lost & found to provide guest service and process lost & found items per SCR policy.
- Assigned to SCR Post 5 to monitor/control SCR access, process SCR visitors/vendors and receive items/deliveries per SCR policy.
- Report writing, documentation of information in security reports.
- Working alongside other, less experienced, Security Screeners to help them learn how to complete necessary tasks.
- Communicate with guests and other team members in a positive manner.
- Must be able to work independently.
- Present an image of excitement, enthusiasm, and outgoing personality.
- Must be able to sit, stand, or walk for long periods of time.
- Must be able to ascend/descend SCR stairways and parking lot security tower steps.
- Possess the ability to interact in a professional manner with the general public.
- Must possess excellent written and verbal communication skills.
- Use a two-way radio.
- Must be physically present to work a regular, reliable, and predictable work schedule in accordance with business demands, and maintain a consistent and regular attendance record.
- Other duties as may be assigned from time-to-time.
Education / Qualifications
- Must be 21 years of age, or older.
- High School diploma or equivalent, required.
- Excellent verbal and written communication skills in order to promote a positive and professional image.
- Any combination of education, experience and training that provides the required knowledge, skills and abilities.
- Must be able to work a flexible schedule including days, evenings, weekends, and holidays.
- Must be able to provide evidence of eligibility to work in the United States of America.
Certificates, licenses and registration
- Ability to obtain and maintain a valid Soboba Tribal Gaming Commission license.
- Required to submit to and obtain negative results on all drug and/or alcohol testing.
Soboba Casino Resort Benefits
Full-time team members are eligible to participate in a variety of group health and wellness benefits upon timely submission of appropriate enrollment forms. Coverage effective dates vary by plan and additional information will be provided to you during New Hire Orientation. Benefit offerings may change from time-to-time, but presently, Soboba Casino resort offers the following:
- 401k Plan
- Basic Life Insurance (employer paid) with the option to purchase Supplemental Life Insurance
- Medical, Dental & Vision paid for the employee
- Employee Assistance Program
- Wellness Program (Annual Health Fair, Wellness Education, and Incentive Programs)
- Paid Time Off
Soboba Casino Resort Team Member Recognition including, but not limited to:
- Reward and Recognition Program (Quarterly, and Annually)
- Team member Incentives
- Discounted Team member meal