What are the responsibilities and job description for the Marketing Account Coordinator position at Social Hustle?
About the Role
Social Hustle is seeking an experienced Account Manager to join our team. As a key member of our organization, you will play a vital role in ensuring client satisfaction, reporting account performance, and collaborating with Meta Strategists to drive results.
This position is the liaison between our largest clients and strategy team. You will be responsible for ensuring our clients hit their goals and working with growth teams to build paths forward. You will also serve as the primary point of contact for clients, ensuring their needs and goals are consistently met.
Key Responsibilities:
Requirements:
Social Hustle is seeking an experienced Account Manager to join our team. As a key member of our organization, you will play a vital role in ensuring client satisfaction, reporting account performance, and collaborating with Meta Strategists to drive results.
This position is the liaison between our largest clients and strategy team. You will be responsible for ensuring our clients hit their goals and working with growth teams to build paths forward. You will also serve as the primary point of contact for clients, ensuring their needs and goals are consistently met.
Key Responsibilities:
- Client Relationship Management: Develop and maintain strong relationships with clients, ensuring their needs and goals are consistently met.
- Performance Reporting: Regularly review and report on account performance, providing actionable insights and recommendations to clients.
- Strategic Collaboration: Collaborate with Meta Strategists to align campaign strategies with client objectives and ensure seamless execution.
- Issue Resolution: Proactively identify and address client concerns or challenges, maintaining high levels of satisfaction and trust.
- Communication: Provide timely updates, progress reports, and insights to clients, keeping them informed and engaged.
Requirements:
- Experience: 3 years in account management and client relationships for a digital marketing agency.
- Communication Skills: Exceptional written and verbal communication skills with the ability to build rapport and manage client relationships effectively.
- Analytical Mindset: Ability to understand and interpret performance data, providing actionable insights to clients.
- Collaborative Spirit: A team player who thrives in a collaborative environment and enjoys working closely with strategists and other internal teams.
- Organizational Skills: Strong ability to manage multiple accounts, prioritize tasks, and deliver results in a fast-paced environment.
