Program Director, River Community "NEW"

Summary

Position is responsible for the complete operations of the River Community program in Azusa canyon. As Director, this position may at times perform the core functions of a Counselor when needed. Functions may include but are not limited to screening, intake, assessment, orientation, counseling (individual, group, family), treatment planning, and documentation. Candidate must be registered with the BBS as an LPHA.

Essential Duties and Responsibilities

1.            Role model appropriate healthy and ethical behaviors in all interactions, including HIPAA and Confidentiality standards.

2.            Implement policy, systems, and programs which meet the treatment needs of the program participants and their families.

3.            Maintain census to meet contractual and financial program requirements, including full utilization of service units as stipulated in County contracts and Agency budget.

4.            Direct all areas of treatment and delivery of program services.

5.            Document the services provided according to standards set by the Agency and applicable County, State, and Federal regulations. Documentation should be clear, concise, and completed in a timely manner.

6.            Ensure that the program adheres to all State and County contractual requirements, regulations, policies, and guidelines for treatment services.

7.            Familiarity with and a demonstrated willingness to consistently initiate activities and facilitate discussion on Agency Core Beliefs, Agency standards and practices; cultural awareness, ethical practices, and evidence-based practices.

8.            Familiarity and adherence to all regulatory expectations and ethical standards and Agency policies and procedures, including the Agency’s Core Beliefs.

9.            Maintain constructive relationships with family members, community members and organizations, human services agencies, and other professionals including State and County personnel.

10.          Directly supervise staff including: screening employment candidates; conducting employment interviews; hiring and training of employees; planning, assigning and directing workflow and related processes; consistent appraisal of staff performance; acknowledging/discipling employees; use of progressive discipline as appropriate; application of conflict resolution; and addressing complaints and resolving problems – all in accordance with Agency policies and applicable regulations.

11.          Monitor status and uphold standards related to individual staff registration, credential, and licensure to ensure direct service staff is current and in good standing with recognized accrediting bodies.

12.          Provide staff training, role modeling (leadership by example), redirection, and reinforcement in all areas of staff conduct, professionalism, professional development, job related tasks, and overall adherence to Agency policies and procedures.

13.          Ensure the appropriate response to (and reporting of) incidents and all activities that contribute to the safe/unsafe and ethical/unethical achievement of program and Agency objectives, while quality care and service are provided.

14.          Remain proactive and responsive to maintenance issues and facility needs.

15.          Participate in and provide program level leadership related to Agency Quality Assurance initiatives including internal monitoring, management reports, quality improvement projects, and outcome reports.

16.          Participate in the development and adherence to the program’s annual budget. Assist staff with managing workload and understanding expected production targets and goals.  Remain flexible, informed, and responsive to revenue targets and shifting areas of focus.

17.          Participate in networking and community outreach activities on behalf of the Agency.

18.          Answer the phone as needed and fill out referral and screening forms, as applicable, fully and correctly.

19.          Attend program staff meetings as required, agency meetings as mandated, and on-site and off-site trainings as directed.

20.          Assist in ensuring a safe and alcohol/drug-free environment.

21.          Perform all other duties as assigned.

If SUD certified - Minimum Credential, Education, and Experience

1.            Current SUD Counselor certification with a State approved certification agency.

2.            Must maintain 40 continuing education units during each certification period.

3.            High School diploma or GED.

4.            Five years’ experience in the behavioral health field.