Chapter Engagement Manager

About Us

The Society for Corporate Governance is a national organization of more than 3,700 corporate governance professionals dedicated to shaping governance and empowering governance professionals through education, collaboration, and advocacy. As a non-for-profit organization (Section 501(c)(6)), our role is to serve our members by providing practitioners with the knowledge, skills, and tools to promote effective governance to foster long-term shareholder value.

Founded in 1946, the Society for Corporate Governance, Inc. (the "Society") is composed of corporate secretaries, in-house counsel, and business executives in governance, ethics, and compliance functions at public, private, and nonprofit organizations, as well as law firms, consulting firms, and other members of the governance community. Members are responsible for supporting boards of directors and executive management in matters such as corporate governance, board practices, compliance, sustainability, regulatory and legal matters, shareholder relations, and subsidiary management.

The Society has 21 chapters located across the US. All Society members are assigned to at least one chapter, which is included in the cost of their annual Society membership. The chapters are a vital part of the Society, helping us to retain, attract, and provide value to our members. Through our chapters, we provide programs, the vast majority of which are in person, to over 1,000 registrants each year; we share exclusive content and benchmarking information; we provide invaluable networking opportunities for members; and we provide professional development opportunities through speaking opportunities and leadership roles in the Society.

Position Overview

The Chapter Engagement Manager will serve as the primary liaison between the Society’s chapters and the Society’s National Office, providing support to chapters and coordinating with colleagues in the National Office in the following key areas, among others:

• Governance. Helping to ensure that each chapter has a full complement of officers, an advisory committee (as appropriate), officer succession plans, while supporting the chapters in electing officers and advisory committee members and otherwise in complying with governance policies relating to the chapters.
• Act as the owner of the Society’s Chapter Handbook, tracking and reporting on procedural or substantive changes to governance or other standards.
• Programming. Supporting chapters as they develop and execute programs, including arranging periodic meetings to discuss the chapters’ programming plans and then working with Society staff to provide them with ideas, content, benchmarking information, and speaker ideas for their programs.
• Membership. Tracking, analyzing, and reporting on trends in chapter membership; and working with the chapters and the National staff to develop and execute campaigns designed to help retain and attract new members to our chapters.
• Marketing. Executing marketing efforts for the chapters’ programs, including working with chapters and National staff to develop and review marketing materials for chapter programs. Responsible for sending and tracking emails to promote chapter programs and to manage registrations for such programs, with other staff.
• Recordkeeping and Reporting. Collecting information relating to chapters; maintaining such information (or ensuring that it is maintained in other Society databases); and providing regular reports to the President & CEO, other Society staff, and the Society Board of Directors and Committees regarding chapters.
• Communications. As the principal National staff contact for chapters, aid in the scheduling and execution of semi-annual or ad-hoc National staff/Chapter Officer meetings and in tracking and coordinating action steps to completion.
• Other. Managing programs designed to attract new members to the Society, including the Society’s Gen Y events to attract new and future members.
• Work with the Society’s senior administrative executive to ensure chapter financial transactions and associated records are maintained in good order.
• Performing other responsibilities as assigned.
• This position reports directly to the President & CEO but will work closely with other Society leaders and staff.

Qualifications

• Demonstrate high levels of oral, written, and interpersonal communications skills.
• Be collaborative, well-organized, detail-oriented, flexible, and a self-starter.
• Exhibit a high level of discretion, tact, and poise.
• Have strong organizational and time management skills.
• Be able to effectively plan work activities and manage to tight deadlines.
• Desire and ability to act as a team player with a positive, constructive approach to addressing challenges and opportunities as they arise.
• Appropriately represent the Society and President & CEO with Chapters, Society members, and the public.

Education and Experience

• 3 years of experience in a membership/customer-facing role with significant responsibility within a non-profit or for-profit organization.
• Experience working in a National/Chapter structure would be an advantage.
• College degree. B.S or B.A degree in a business-related field of study required.
• Proficiency in Microsoft Word, Excel, PowerPoint, and be technology oriented.
• Experience with customer relationship/membership management system is preferred.

Working Environment

We currently follow a hybrid work structure. Given that the position reports to the CEO and has a high degree of interaction with other Society staff, we expect the postholder to work on site in our New York City office four days a week.

Some travel within the U.S. to attend or administratively support National or chapter activities is required.

The Society offers a full suite of subsidized healthcare, vision, dental and others plans, gener- ous PTO based on experience and position level, and a 401k Plan with a Society match of up to 6% based on employee contributions.

Salary Range

$80,000 to $90,000 depending on experience. This position is bonus eligible