What are the responsibilities and job description for the Housing Navigator - Oz VA position at Society of St?
The Housing Navigator assists individuals experiencing homelessness to identify, access, and transition into housing units in the community.
Essential Duties and Responsibilities:
Ø Assist Clients directly or on their behalf to identify possible housing units, address barriers to housing, recruit new landlords and negotiate with landlords regarding vouchers
Ø Search apartment listings, visit prospective units, and complete housing applications
Ø Assist clients with any necessary paperwork such as applications, compiling eligibility documentation required by housing providers, and other tasks required to connect clients to needed services
Ø Engage in outreach efforts with clients including phone calls, emails, outreach letters, and home visits. Build rapport with current clients in transitional housing to build a caseload
Ø Transport and support Clients with specific needs, mental health limitations, or other barriers to appointments or appointments as needed to complete their applications and housing documents
Ø Connect with community resources to arrange job fairs, employment services, and job placement projects.
Ø Conduct inspections of possible units
Ø Work collaboratively with case managers to receive referrals for advocacy services and follow up with case managers about progress on goals
Ø Maintain an up-to-date record of services as dictated by documentation standards
Ø Serve as a programmatic representative with outside agencies; conduct necessary outreach efforts
Ø Attend all-staff meetings, supervision and mandatory trainings
Ø Participate actively in team efforts as assigned
Ø Special Projects as assigned
Ø Other duties as assigned
Specific Knowledge, Skills, Abilities:
Ø Authentic interpersonal capacity for empathic understanding and nonjudgmental attitude when engaging with Clients with mental health problems
Ø Computer knowledge
Ø Strong knowledge of local housing resources and landlords
Ø Successful personal experience applying for apartments
Ø Attention to detail in completing paperwork for applications
Ø Experience working with diverse communities, including Domestic Violence survivors, LGBT, substance users and communities of color
