Account Manager/Sales Representative

About us

SOCSoter provides enterprise level cybersecurity protection to small businesses and mid-sized businesses on a SMB budget. Our full-service Security Operations Center provides managed Security Incident and Event Management, Managed Intrusion Detection Services, Vulnerability Scanning, Breach Detection, penetration testing, audits, assessments, and other cyber related services to help businesses protect themselves from cybercrime as well as comply with regulations.

As a Sales Representative at SOCSoter, Inc., you will take charge of your own pipeline, transforming initial conversations into valuable business opportunities. Your day-to-day responsibilities will involve reaching out to prospects, understanding their needs, and demonstrating how SOCSoter can help them achieve their goals. This role is about more than just making sales calls; it’s about creating a positive and engaging experience from the first interaction. You’ll be empowered to leverage your skills and creativity to showcase our unique value and drive growth. If you’re driven to excel and make a significant impact, we’re eager to see what you can bring to our team.

What We Offer You:

• Daily sales coaching
• Exclusive internal trainings
• Salary uncapped commission

Responsibilities:

• Establish, develop, and maintain positive business and customer relationships
• Move all prospects to the proper stage of the pipeline via CRM throughout the day
• Maintain a clear, up-to-date, and accurate pipeline in our CRM
• Follow up diligently and consistently with potential clients over extended periods
• Document all interactions with all prospects and clients in the “notes” section of CRM
• Educate prospects on our services from an expert perspective
• Allow Sales management to shadow calls and provide feedback
• Be available most days from 9 am-5 pm local time to take calls
• Use both internal and external resources to maintain up-to-date knowledge of our products and industry
• Collaborate with the team to formulate ideas on how to best serve our clients
• Be mindful of any emerging patterns of negative feedback from clients and report to Sales management
• Collaborate with the team to ensure smooth transitions from program to program and beyond

Results:

• All prospects are properly moved in CRM and information is documented on client details so service staff has proper expectations by EOD
• All qualified prospects are consistently followed up with indefinitely
• Sales stats sheet is updated M-F by 7 pm EST
• There is an effective line of communication among the team in which all necessary information is communicated promptly
• Remain well-versed in the latest product offerings through continued education/training
• All internal communication cycles are properly followed

Requirements:

• Technical sales experience (Cybersecurity, IT, Managed Services, Business services)
• Excellent communicator over the phone/video conference
• 4 years experience selling to Small Business Owners (SMB)
• Must be great at presenting
• Open to learning new processes in sales
• Routine-driven
• Open to growing rapidly
• Self-sufficient and able to properly manage one’s own time
• Well-organized and able to maintain a pipeline that can be observed and understood by the Sales Leader

Job Type: Full-time

Pay: $35,000.00 - $45,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Supplemental Pay:

• Commission pay
• Performance bonus

Work Location: In person

Salary : $35,000 - $45,000