What are the responsibilities and job description for the Front Desk Concierge position at Sodalis Senior Living?
Job description
Sodalis Senior Living is looking for a Front Desk Concierge . This position will assist visitors, families and residents and other management team members with all assigned tasks. This position is an important first impression to all residents, families and visitors, both via phone and in person. Excellent customer service skills are an absolute MUST.
Sodalis Senior Living is passionate about caring for our seniors with dignity and integrity! Our mission is to make a difference in the lives of our residents, their loved ones, and our colleagues every day. Our great staffing ratios allow for personal interaction with each resident. Sodalis offers a competitive compensation and benefits package along with additional company perks.
Primary Responsibilities:
- Perform administrative support for the community, and/or associates.
- Respond to resident requests and assist in the coordination of services for residents, families, and guests.
- Operation of the front desk.
- Distribute messages throughout the community.
- Interact and build relationships with residents, family members, and associates.
- Answer phones for both external calls and calls within the company.
- Greet visitors and assist as necessary.
- Clean office and lobby areas as needed including, but not limited to, vacuuming, dusting, and trash removal.
- Respond to questions and requests from residents, staff, family, and visitors in a timely manner.
- Perform all other duties as assigned.
Skills/Requirements:
- Stands and walks short distances most of the working day.
- High school diploma or general education degree (GED); or one to three years related experience and/or training; or equivalent combination of education and experience.
- Must be in possession of, or could obtain, a valid state driver’s license.
- Excellent organization, customer service, and multi-tasking skills.
- Ability to maintain confidentiality.
- Strong computer skills including Microsoft Office (Outlook, Excel, Word, PowerPoint)
- Must be able to read, write and speak the English language and be able to communicate effectively with residents, families, and other staff members
- Must be able to assist in the evacuation of residents.
- Must function independently, have flexibility, personal integrity, and the ability to work effectively with the residents and staff.
- Must be able to work weekends.
Our small communities feel like home and our great staffing ratios allow for personal interaction with each resident. Exhibit our core values at all times. Participate in meaningful work that improves the lives of the resident, your co-workers, and you!
**Please note our location:
5887 Berryhill Rd
Milton, FL 32570
Sodalis Senior Living is an equal opportunity employer and will consider all applicants without regard to race, marital status, sex, age, color, religion, national origin, veteran status, disability or any other characteristic protected by law.
Job Type: Full-time
Salary: $13.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
- Weekend availability
- 9am-5pm
Ability to commute/relocate:
- Milton, FL 32570: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Customer service: 1 year (Preferred)
Shift availability:
- Day Shift (Preferred)
Work Location: In person
Job Type: Full-time
Pay: $13.00 per hour
Expected hours: 40 per week
Job Type: Full-time
Pay: $13.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- Day shift
- Monday to Friday
- Weekends as needed
Experience:
- Customer service: 1 year (Required)
Ability to Commute:
- Milton, FL 32570 (Required)
Ability to Relocate:
- Milton, FL 32570: Relocate before starting work (Required)
Work Location: In person
Salary : $13
