Front Desk Concierge

Job description

Who We Are: Sodalis Senior Living has been around since 1997 serving seniors in our Assisted Living and Memory care communities. We pride ourselves on hiring the best employees and providing the best experience in the senior living industry. Our customer satisfaction scores top the charts and average above a 4.8. Fair warning, starting a job at Sodalis Senior Living could lead to endless fun, lifelong friendships, and a rooted sense of community.

Who We’re Looking For: We are seeking excellent staff who are passionate about caring for our elders with dignity and integrity! Our culture is supportive, challenging, passionate and committed and we believe that diversity makes us stronger. We are looking for unique individuals who exemplify these qualities and care about each other, our mission, our environment, residents, and our communities. If you like to provide incredible customer service with a friendly attitude, you’re ready to join our team. If your dream job includes interacting with residents/families, rewarding work, social media campaigns, virtual reality goggles, and more-we’d love to hear from you!

Monday-Friday

8:30am-5:00pm

Salary: $16/hour

We are looking for a Front Desk Concierge for our Tampa, FL location. This position will assist visitors, families and residents and other management team members with all assigned tasks. This position is an important first impression to all residents, families and visitors, both via phone and in person. Excellent customer service skills are an absolute MUST.

Primary Responsibilities:

• Perform administrative support for the community, and/or associates.
• Respond to resident requests and assist in the coordination of services for residents, families, and guests.
• Operation of the front desk.
• Distribute messages throughout the community.
• Interact and build relationships with residents, family members, and associates.
• Answer phones for both external calls and calls within the company.
• Greet visitors and assist as necessary.
• Clean office and lobby areas as needed including, but not limited to, vacuuming, dusting, and trash removal.
• Respond to questions and requests from residents, staff, family, and visitors in a timely manner.
• Perform all other duties as assigned.

Skills/Requirements:

• Stands and walks short distances most of the working day.
• High school diploma or general education degree (GED); or one to three years related experience and/or training; or equivalent combination of education and experience.
• Must be in possession of, or could obtain, a valid state driver’s license.
• Excellent organization, customer service, and multi-tasking skills.
• Ability to maintain confidentiality.
• Strong computer skills including Microsoft Office (Outlook, Excel, Word, PowerPoint)
• Must be able to read, write and speak the English language and be able to communicate effectively with residents, families, and other staff members
• Must be able to assist in the evacuation of residents.
• Must function independently, have flexibility, personal integrity, and the ability to work effectively with the residents and staff.
• Must be able to work weekends.

Our small communities feel like home and our great staffing ratios allow for personal interaction with each resident. Exhibit our core values at all times. Participate in meaningful work that improves the lives of the resident, your co-workers, and you!

**Please note our location**

2626 W. Bearss Ave

Tampa, FL 33618

Sodalis Senior Living is an equal opportunity employer and will consider all applicants without regard to race, marital status, sex, age, color, religion, national origin, veteran status, disability or any other characteristic protected by law.

Job Type: Full-time

Salary: $16/hour

8:30am-5:00pm

Monday-Friday

Ability to commute/relocate: Job is in person

Experience:

• Customer service: 1 year (Preferred)

Job Type: Full-time

Pay: $16.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift

Experience:

• Customer service: 1 year (Required)

Ability to Commute:

• Tampa, FL 33618 (Required)

Ability to Relocate:

• Tampa, FL 33618: Relocate before starting work (Required)

Work Location: In person

Salary : $16