Demo

Case Coordinator

Software Guidance and Assistance, Inc.
Los Angeles, CA Full Time
POSTED ON 2/8/2025
AVAILABLE BEFORE 5/8/2025

Software Guidance & Assistance, Inc., (SGA), is searching for a Case Coordinator for a Contract assignment with one of our premier Financial / Compliance clients in Los Angeles, CA .

The candidates should have a degree, law experience, and must be willing to work in the office (remote work as well). Interest in dispute resolution is a plus but not required.

Essential Responsibilities :

Analyze arbitration pleadings

Appoint arbitrators to cases

Electronic file management

Discuss administrative procedures with counsel and arbitrators

Schedule conference calls and meeting rooms

Education / Experience Requirements :

  • Bachelor's degree and one year of legal or securities-related experience; or
  • Paralegal certificate with three years' experience as case administrator
  • Strong leadership skills preferred.
  • Excellent organizational ability, interpersonal skills and written and verbal communication skills required.
  • Must be able to perform multiple tasks efficiently and accurately.
  • Must function effectively in a team environment and work with others to meet deadlines.
  • Strong work ethic, positive attitude, and professional demeanor.
  • Effective communication, time management, and organizational skills.
  • Candidate must demonstrate discretion and sound judgment, due to the confidential nature of the work.
  • Competence using a desktop computer with the full suite of office software applications.

Potential Future Responsibilities :

  • This position performs a variety of specific duties, including applying analytical skills to assist with providing interpretations regarding rules and regulations.
  • This is competent-level professional work in which the incumbents are fulfilling their assigned roles, applying their job skills and working under available supervision.
  • Manages individual case assignments.
  • Analyzes assigned cases for accuracy and completeness, and anticipates and resolves issues that may arise during the course of the case.
  • Acts as liaison between parties and arbitrators to facilitate resolution of pre-hearing motions and requests.
  • Ensures that motions for the panel are addressed in a timely manner.
  • Advises panel as to procedural matters and provides guidance on arbitration rules and procedures.
  • Answers parties' pre and post award inquiries orally and in writing.
  • Responds to customer complaints orally and in writing.
  • Attends hearings when necessary to observe arbitrators and fairness of the proceedings.
  • Drafts and serves awards, which dispose of all issues submitted for resolution in a timely manner.
  • Closes cases by award in a timely manner and ensures that they are closed with financial accuracy.
  • Evaluates arbitrators' performances at the conclusion of the case.
  • Monitors post-award litigation.
  • Initiates disciplinary referrals.
  • SGA is a technology and resource solutions provider driven to stand out. We are a women-owned business. Our mission : to solve big IT problems with a more personal, boutique approach. Each year, we match consultants like you to more than 1,000 engagements. When we say let's work better together, we mean it. You'll join a diverse team built on these core values : customer service, employee development, and quality and integrity in everything we do. Be yourself, love what you do and find your passion at work. Please find us at https : / / sgainc.com / .

    SGA is an Equal Opportunity Employer and does not discriminate on the basis of Race, Color, Sex, Sexual Orientation, Gender Identity, Religion, National Origin, Disability, Veteran Status, Age, Marital Status, Pregnancy, Genetic Information, or Other Legally Protected Status. We are committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, and our services, programs, and activities. Please visit our company EEO page to request an accommodation or assistance regarding our policy.

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