What are the responsibilities and job description for the Technical Business Analyst - Salesforce position at Software Guidance and Assistance, Inc.?
Software Guidance & Assistance, Inc., (SGA), is searching for a Business Analyst for a CONTRACT assignment with one of our premier Financial Services clients in Boston, MA .
Responsibilities :
- Work closely with other members of the team to perform data analysis, solutions design, testing, and release management across multiple systems
- ssist team members in evaluating and implementing vendor tools and processes.
- bility to work with non-technical end users to interpret and document user requirements and develop functional specifications
- Participate in meetings with technical groups to ensure that all design questions (e.g., application security, data feeds, etc.) are addressed through the business analysis process
- Ensure the timely and accurate processing of internal client requests. This includes maintaining standard Application support documentation and supporting the global production response team
- Serve as subject matter expert process, and / or operational proxy for end users in targeted areas of focus
- Manage operationally focused projects (e.g., non-political, data / workflow oriented)
- Participate in other Sales Tech support responsibilities as assigned
- Develop and execute test plans and test cases
Required Skills :
Preferred Skills :
SGA is a technology and resource solutions provider driven to stand out. We are a women-owned business. Our mission : to solve big IT problems with a more personal, boutique approach. Each year, we match consultants like you to more than 1,000 engagements. When we say let's work better together, we mean it. You'll join a diverse team built on these core values : customer service, employee development, and quality and integrity in everything we do. Be yourself, love what you do and find your passion at work. Please find us at https : / / sgainc.com / .
SGA is an Equal Opportunity Employer and does not discriminate on the basis of Race, Color, Sex, Sexual Orientation, Gender Identity, Religion, National Origin, Disability, Veteran Status, Age, Marital Status, Pregnancy, Genetic Information, or Other Legally Protected Status. We are committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, and our services, programs, and activities. Please visit our company EEO page to request an accommodation or assistance regarding our policy.
