Claim Reviewer

Software Guidance & Assistance, Inc., (SGA), is searching for an Claim Reviewer for a contract assignment with one of our premier financial services clients in Oriskany, NY.

***Candidate needs to be based out of Oriskany, NY and will need to work hybrid in office while training. Position will move to fully remote after training, may need to come into the office once per month or as requested***

Job Description:

• Responsible for receiving and handling customer telephone inquiries.
• Perform follow-up activity (send a letter, return a call, refer a case) as applicable.
• Review Group Life claims submission for completeness and accuracy.
• Records data in the Group Life Claims system for adjudication and payment to the Beneficiary.
• May also be responsible for setting up new claims, processing incoming mail, and handling expired call-ups.
  
  

Required experience:

• 1-2 Years customer service experience in a call center environment
• Administrative background preferred
• Hours for the position are typically 8:00am EST to 4:30pm EST.
  
  

SGA is a technology and resource solutions provider driven to stand out. We are a women-owned business. Our mission: to solve big IT problems with a more personal, boutique approach. Each year, we match consultants like you to more than 1,000 engagements. When we say let's work better together, we mean it. You'll join a diverse team built on these core values: customer service, employee development, and quality and integrity in everything we do. Be yourself, love what you do and find your passion at work. Please find us at https://sgainc.com/ .

SGA is an Equal Opportunity Employer and does not discriminate on the basis of Race, Color, Sex, Sexual Orientation, Gender Identity, Religion, National Origin, Disability, Veteran Status, Age, Marital Status, Pregnancy, Genetic Information, or Other Legally Protected Status. We are committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, and our services, programs, and activities. Please visit our company EEO page to request an accommodation or assistance regarding our policy.