What are the responsibilities and job description for the Application Support Specialist position at Software People, Inc.?
Phone / Skype Hire. REMOTE
Location : REMOTE
Duration : 12 - 24 months ( High Possibility of Further Extensions )
Responsibilities
This position will be a member of an application support team and will become a technical subject matter expert for the state psychiatric hospitals' applications and systems. This position will provide application operational end-user support including rotational afterhours on-call support. This position will be included on the implementation team of the state hospital's electronic health record project, referred to as ICM, and additional implementation teams for other state hospital initiatives / projects.
Skills Needed
- Application Support and Implementation
- Vendor Management
- Technical Support
- End-user support
- User Administration
- System Administration
- Interface Monitoring
- Afterhours support
- Forms development
- Report writing
- Work with cross functional technology teams to determine best practice configurations, and workflows.
- Read / analyze / modify technical documentation
- Work with vendor(s) to facilitate implementation
- Perform system testing
- Healthcare information technology
- User administration
- Application System Administration
- Crystal Reporting experience
- XML development
- SQL programming language
