Demo

Deployment and Testing Technician - OBerry Center

Software Technology Inc
Goldsboro, NC Full Time
POSTED ON 2/19/2025
AVAILABLE BEFORE 5/15/2025

The IT Deployment and Testing Technician is responsible for deploying and configuring computers peripherals printers and related hardware to support the organization s IT infrastructure and clinical systems including Epic at OBerry Center .

Position Description : IT Deployment and Testing Technician OBerry Center

Position Title : IT Deployment and Testing Technician

Position Summary :

The IT Deployment and Testing Technician is responsible for deploying and configuring computers peripherals printers and related hardware to support the organization s IT infrastructure and clinical systems including Epic. This role includes performing software installation basic troubleshooting and comprehensive endtoend testing of devices to ensure readiness for Epic Technical Dress Rehearsal (TDR).

Key Responsibilities :

Device Deployment and Configuration :

  • Deploy and configure desktops laptops peripherals and printers in clinical and administrative settings.
  • Perform software installations and ensure all required applications and system configurations are in place.
  • Set up hardware to comply with organizational standards and security policies.

Troubleshooting and Maintenance :

  • Conduct basic troubleshooting of hardware software and peripheral issues.
  • Collaborate with the IT support team to escalate and resolve complex issues promptly.
  • Ensure all deployed devices meet performance and compatibility requirements.
  • Epic Technical Dress Rehearsal (TDR) :

  • Perform complete endtoend testing on all devices as part of Epic TDR to validate readiness for golive.
  • Test connectivity application performance and functionality of Epic workflows on deployed devices.
  • Document and report test results identifying and addressing any deficiencies or issues.
  • Documentation and Reporting :

  • Maintain accurate records of deployed hardware configurations and testing outcomes.
  • Provide detailed documentation for device testing and troubleshooting procedures.
  • Contribute to postdeployment reports highlighting successes and improvement opportunities.
  • Collaboration and Support :

  • Work closely with clinical and administrative staff to schedule device installations and testing with minimal disruption to operations.
  • Assist with user training and provide basic guidance on using deployed devices and systems.
  • Participate in team meetings and provide updates on deployment and testing progress.
  • Qualifications :

    Education and Experience :

  • Associate s degree in Information Technology Computer Science or a related field; or equivalent work experience.
  • 13 years of experience in IT hardware deployment troubleshooting or similar roles.
  • Experience with Epic or other electronic health records (EHR) systems preferred.
  • Skills and Competencies :

  • Proficiency in deploying and configuring Windowsbased systems and peripherals.
  • Strong troubleshooting and problemsolving skills for hardware and software issues.
  • Familiarity with healthcare IT environments and workflows is a plus.
  • Excellent communication and customer service skills.
  • Ability to work independently and manage multiple tasks with attention to detail.
  • Certifications (Preferred) :

  • CompTIA A Network or similar IT certifications.
  • Physical Requirements :

  • Ability to lift and transport equipment up to 50 lbs.
  • Willingness to work in various environments including clinical and behavioral health settings.
  • Ability to travel between facilities as needed.
  • Position Type and Expected Hours :

  • Fulltime position.
  • May require occasional evening or weekend work based on project needs.
  • Required / Desired Skills

    Skill

    Required / Desired

    Amount

    of Experience

    Proficiency in deploying and configuring Windowsbased systems and peripherals.

    Required

    Years

    Familiarity with healthcare IT environments and workflows is a plus.

    Highly desired

    Years

    CompTIA A Network or similar IT certifications.

    Highly desired

    Questions

    Question

    Question1

    Absences greater than two weeks MUST be approved by CAI management in advance and contact information must be provided to CAI so that the resource can be reached during his or her absence. The Client has the right to dismiss the resource if he or she does not return to work by the agreed upon date. Do you agree to this requirement

    Question2

    All work must be completed onsite at 400 Old Smithfield Rd Goldsboro NC 27530. Do you agree to this requirement

    Question3

    Your candidate must be able to attend a webcam interview. Do you agree to this requirement

    Question4

    What is your candidates email address

    Question5

    How soon can your candidate start if selected for this opportunity

    Question6

    Vendors are encouraged to submit candidates that are available for the duration of the assignment. Do you anticipate your candidate being able to work until the proposed end date listed on this VectorVMS req

    Question7

    Vendors must disclose to the agency if the candidate will be subcontracted at the time of submission. Is your candidate an employee of your company or a subcontractor Please be sure to notify a CAI Account Manager if your candidates employee status changes.

    Question8

    Vendors must notify the agency if any portion of the requirements listed in this task order will be outsourced to other countries. Do you anticipate outsourcing any work being done for this assignment to another country

    Question9

    Candidates submitted above the hourly Vendor Rate of $$$ may not be considered for this assignment. Do you agree to this requirement

    Question10

    Payment for all approved hours will be paid at the straight hourly rate regardless of the total hours worked by the engaged resource. It is the responsibility of the Vendor to adhere to any applicable compensation laws including payment for overtime hours. Do you agree to this requirement

    Question11

    Have you thoroughly validated and attest to the accuracy of the credentials listed throughout your candidate s VectorVMS profile and resume pursuant to Section 5.2.5 of ITS009440

    Key Skills

    Jenkins,Python,Active Directory,VMware,Engineering,Tcp / IP,Deskstops,OS,Windows,Database,Linux,Java,Troubleshoot,Technical Support

    Employment Type : Full Time

    Vacancy : 1

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