Demo
Salary Resume Critique Job Openings

Help Desk Analyst

Software Technology Inc.
Harrisburg, PA Contractor
POSTED ON 2/18/2025
AVAILABLE BEFORE 3/18/2025
  • Federal, State, or Local government experience
  • 5 years experience in Customer and technical support of business-critical applications
  • Effectively and efficiently provide helpdesk support
  • Ability to quickly learn and become proficient with using a new computer system
  • Use complex technical training material and manuals to diagnose citizen and end-user issues
  • Use distance communication methods including conference call and webinar tools
  • Develop specific goals and plans to prioritize, organize, and accomplish work
  • Establish short-term and long-term objectives and specify the strategies to achieve them
  • Proficiency in Microsoft Office Suite, including Access, Excel, Power Point and Word
  • Document the status of projects
  • Use phone, email, fax, and messaging to communicate
  • Communicate effectively in writing, orally, electronically and in-person
  • Work independently and as a part of a team

If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets

What is the career path for a Help Desk Analyst?

Sign up to receive alerts about other jobs on the Help Desk Analyst career path by checking the boxes next to the positions that interest you.
Income Estimation: 
$54,256 - $67,602
Income Estimation: 
$62,988 - $78,225
Income Estimation: 
$54,256 - $67,602
Income Estimation: 
$62,988 - $78,225
Income Estimation: 
$62,988 - $78,225
Income Estimation: 
$70,114 - $86,563
Income Estimation: 
$109,702 - $143,233
Income Estimation: 
$150,767 - $193,289
Income Estimation: 
$45,792 - $56,381
Income Estimation: 
$54,256 - $67,602

Sign up to receive alerts about other jobs with skills like those required for the Help Desk Analyst.

Click the checkbox next to the jobs that you are interested in.

  • Bug/Defect Tracking Skill

    • Income Estimation: $62,165 - $80,351
    • Income Estimation: $72,343 - $87,738

  • Clinical Data Analysis Skill

    • Income Estimation: $61,448 - $87,156
    • Income Estimation: $64,637 - $113,224
Employees: Get a Salary Increase
View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

Job openings at Software Technology Inc.

NCDOT - Technical Specialist- Mid Level
Software Technology Inc.
Hired Organization Address Anthony, KS Full Time
FullStack Application Developer GIS Developer Web Developer Typical Experience : 3660 months This is a remote position. ...
Project Manager or Product Owner
Software Technology Inc.
Hired Organization Address Nashville, TN Full Time
Job Title: Project Manager or Product Owner Location: Nashville, TN Duration: 12 months TDOT is need of a solid, consist...
Training Data Analyst - Nashville, TN / Hybrid
Software Technology Inc.
Hired Organization Address Nashville, TN Full Time
Job Title : Training Data Analyst Location : Nashville, TN / Hybrid Duration : 12 Month Assignment Job Type : Full Time ...
Patient Access Representative
Software Technology Inc.
Hired Organization Address Chestnut Hill, MA Contractor
Healthcare and EPIC experience required; customer service required; pre-registration and registration of patients. PRINC...
View More Jobs at Software Technology Inc.

Not the job you're looking for? Here are some other Help Desk Analyst jobs in the Harrisburg, PA area that may be a better fit.

Help Desk Analyst..

Dutech, Harrisburg, PA

Help Desk Analyst

Omm IT Solutions, Harrisburg, PA

View More Jobs

AI Assistant is available now!

Feel free to start your new journey!