What are the responsibilities and job description for the SYSTEMS APPLICATION ANALYST SENIOR position at Softworld, a Kelly Company?
SYSTEMS APPLICATION ANALYST SENIOR
Farmington Hills, MI 48331, onsite
Contract
-SYSTEMS APPLICATION ANALYST SENIOR
-The consultant will be responsible for providing production support for Enterprise Payments Group and Treasury Management products and applications.
-Production support includes testing validation during project execution and during minor and major software and hardware upgrades.
-Support will also include incident response in the event of an outage for assigned products and applications, including communications.
-AS NEEDED, THIS POSITION WILL BE REQUIRED TO WORK WEEKENDS AND EVENINGS. Will participate in evening and weekend testing validation events, and sometimes incident response events. May include overtime.
-POSITION COMPETENCIES.
-Successful incumbents possess analytical skills, problem solving skills, communication skills, multitasking skills, are focused on the customer, have a drive for results, strong business acumen, strong agility and are excellent at prioritizing and managing work.
-POSITION RESPONSIBILITIES.
• Act in a lead and/or supporting role on projects of various sizes executed utilizing both waterfall and agile methodologies to ensure excellent QA and UAT results.
• Represent client voice for user friendly and intuitive application design and requirements.
• Establish yourself as a subject matter expert for assigned applications and products.
• Create test plans, test scripts, coordinate and execute user acceptance testing.
• Act as a liaison between client group, technology group and production application support for assigned applications.
• Provide production and business support and problem resolution for the assigned applications.
• Effectively works in a team environment and independently.
• Proficient in use of Microsoft Office/Access/SharePoint.
-EDUCATION REQUIRED
• Bachelor's Degree from an accredited university.
• 7 years of relevant work experience.
• 5 years of experience working with incident resolution or problem determination.
• 5 years of experience testing, validating, and implementing system changes.
Education and Skills Required:
Education/Degree: Bachelor's Level Degree
Primary Skill(s): Product support, acting as liaison between Business and Technology, to include all aspects of client testing and business focused incident management for assigned products.
Salary : $38 - $45
