What are the responsibilities and job description for the Level 1 Tech: Onsite Technical Support - Seaford position at Softworld Inc?
Job Title : Level 1 Tech : Onsite Technical Support - SeafordJob Location : Seaford NY 11783 Onsite Requirements : Device Knowledge (Desktops, Laptops, Chromebooks, Printers, Interactive Displays)OS Knowledge (Windows, ChromeOS)Professional Experience - with Basics - troubleshooting, re-imaging, reset passwords, supportJob Description : Required Skills : Device Knowledge (Desktops, Laptops, Chromebooks, Printers, Interactive Displays)OS Knowledge (Windows, ChromeOS)Professional Experience - with Basics - troubleshooting, re-imaging, reset passwords, supportStrengths : Collaboration, Organization, Communication, Self-Starter, FlexibleDesired Skills (nice to have, not required) : Google / Azure experienceNetworking Knowledge / ExperienceA / V or Audio knowledge / experienceResponsibilities : Perform re-imaging; troubleshooting, desktop imaging and configurationProvide direct on-site problem resolution for both on and off-warranty systems.Google / Azure shopInstall desktop hardware and software.Install and configure printers and specialized peripherals.Workstation and desktop software management for all non-terminal clientsTroubleshoot and repair workstation hardware, monitors, projectors, printers etc.Basic workstation OS integrity troubleshooting and re-image if necessaryTroubleshoot and support end-users of the Administrative, Instructional and Library systems in terms of problem solving.Troubleshoot office and academic software, install software on local machines, user profiles and update software when applicable and prepare equipment for power point presentations.Assist in unboxing and installing network equipment as it applies to setup, network connections, re-imaging, and post configuration testing.Provide support, maintenance, monitoring and / or management of a newly developed system as well as applications or systems that were developed and implemented in the past.
- 3rd party and subcontract staffing agencies are not eligible for partnership in this position. 3rd party subcontractors need not apply. This position requires candidates to be eligible to work in the United States, directly for an employer, without sponsorship now or anytime in the future.
