What are the responsibilities and job description for the Sr. RPA - Robotic Process Automation Consultant position at Sogeti?
Position : Sr. RPA (UiPath) Engagement Manager
Location : Redmond, WA / Seattle, WA
Direct Hiring with Benefits
Our team is growing and we are looking to add RPA / UiPath Engagement manager to our unit. Ideal candidate should bring in the right combination of Management / Architect / SME mindset with strengths and expertise per below :
Knowledge and experience with Pre-Sales work. Be the SME to discuss the potential RPA use cases with the Director level customers. Sales - Drive pursuits as part of the engagement pipeline and be the POC as Engagement manager to represent. High-level Design / provide Architect oversight. Technically sound - background of RPA, UiPath, Cloud / APIs. Skills and Qualifications :
- 8 to 10 Years of experience in IT Consulting Services and background in leading Managed Services engagements
- Strong stakeholder management - external and internal including Exec levels
- Manage and Lead manage RPA / UI Path engagements and act as the regional POC. Provide day to day operational oversight and leadership to assigned program(s)
- Participate in problem solving, root cause analysis and any response function towards continual service improvements
- Collaborate with internal and external teams to deliver solutions with in agreed timelines with quality output. Analyze, understand and document business processes in detail, where required.
- Understand customer business and partner with stakeholders to optimize / transform the business
- Develop strategies for customer management and improving satisfaction.
- Ensure cross training and upskilling of team members.
- Guide team for designing better and robust reporting mechanisms through dashboards.
- Ensure adherence to privacy and security policies agreed with the client.
- Track, Monitor and improve contractual SLAs and KPIs.
- Design improvement and remediation plans in consultation with enabling teams.
- Ensure optimized staffing levels are maintained for the successful execution of the program.
- Participate in governance and business reviews.
Apply online to this posting OR
Email resume to Harneet.sapra@sogeti.com
The benefits our employees enjoy : 401(k) Savings Plan- Matched 150% up to 6%. (Our 401k is in the top 1% of 401(k) plans offered in the US!) Medical / Prescription / Dental / Vision Coverage! Low-premium and deductible. Plan with free preventive care. $12,000 in Tuition Reimbursement 100% Company-paid mobile phone plan Personal Time Off (PTO)- Ensuring a balance of work and home life
