Medical Receptionist

Medical Front Desk Receptionist

Soine Dermatology & Aesthetics is a highly respected, dermatology and aesthetic clinic in Covington and Hammond, LA serving the entire North Shore area. We offer medical, cosmetic and laser treatments.

Responsibilities:

• Serves patients by greeting and helping them, scheduling appointments, and maintaining records and accounts.
• Welcomes patients and visitors in person or on the telephone, and answering or referring inquiries.
• Optimizes patients’ satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone.
• Keeps patient appointments on schedule by notifying providers of patient’s arrival and reviewing service delivery compared to schedule.
• Communicates product and cosmetic procedure information to patients.
• Ensures availability of treatment information by filing, scanning and retrieving patient records.
• Maintains patient accounts by obtaining, recording, and updating personal and financial information.
• Obtains revenue by recording and updating financial information, recording and collecting patient charges and payments.
• Protects patients’ rights by maintaining confidentiality of medical, personal, and financial information.
• Maintains operations by following policies and procedures, reporting needed changes.
• Contributes to team effort by accomplishing related results as needed.

Qualifications:

• 5 or more years of experience in customer service preferred
• Must be available Monday- Friday between the hours of 7:45 and 5:00.
• Must be available to work both the Covington and Hammond office
• Ability to prioritize multiple tasks in a fast-paced environment and adapt to challenges quickly
• Effective verbal and written communication skills and the ability to present information clearly and professionally to individuals throughout the patient care process
• Team player with a friendly, caring attitude
• Excellent organization skills with meticulous attention to detail
• Ability to preserve confidentiality of information
• Experience with Epic software is preferred
• Bilingual - Spanish speaking candidates encouraged

Benefits:

• Competitive pay
• 40 hours per week, No weekends
• Employee discounts on products and cosmetic procedures

Job Type: Full-time

Salary: From $15.00 per hour

Benefits:

• 401(k) matching
• Employee discount
• Health insurance
• Paid time off
• Uniform allowance

Schedule:

• 8 hour shift
• Monday to Friday
• No weekends

Work Location: In person