What are the responsibilities and job description for the Roaming Maintenance Technician position at Sojourn?
Job Title: Multi-Site Maintenance Technician
Location: Norfolk & Virginia Beach
Position Type: Full-Time
Salary Range: Hourly or Salary
Schedule: Flexible availability, including rotational on-call shifts, evenings, weekends, and holidays.
About Sojourn
At Sojourn, we believe that serenity is the heart of every guest experience. Whether it's ensuring a spotless home, resolving a maintenance issue swiftly, or offering seamless support throughout a guest's stay. We are a full-service hospitality and property management company specializing in furnished rentals and exceptional guest experiences. We prioritize hospitality and service above all else, creating harmony between guests and property owners and fostering a culture where both parties feel respected and valued. Our founders bring extensive service industry experience and passion, which is reflected in the way we operate and treat our team. We offer a respectful, flexible workplace where every employee’s unique strengths are recognized, allowing each individual to contribute meaningfully to Sojourn’s growth and success.
As we expand, we’re seeking a dedicated Multi-Site Maintenance Technician to help us uphold our high standards in property maintenance across the region.
Who You Are
You are an organized, skilled maintenance professional who takes pride in craftsmanship and meticulous attention to detail. You bring problem-solving skills and experience in property maintenance, from routine tasks to troubleshooting and repairs. You’re a self-starter with an eye for identifying issues before they arise, and you thrive on being the reliable, go-to technician for our Virtual Assistants (VAs) and guests. Flexibility and adaptability are strengths of yours, as each day involves visiting multiple properties across your region and addressing varied maintenance needs.
Core Responsibilities
- Proactive Property Maintenance & Inspections:
- Conduct thorough pre-arrival and monthly property inspections to ensure Sojourn’s standards are met.
- Suggest improvements to enhance guest satisfaction, Safety and property upkeep..
- Address maintenance proactively, troubleshooting issues to prevent disruptions.
- Preventative Maintenance and General Upkeep:
- Tighten furniture, change HVAC filters, replace light bulbs and batteries, and perform basic groundskeeping tasks.
- Perform light carpentry and drywall repairs, patching, and both interior and exterior painting, ensuring quality and attention to craftsmanship.
- Technical Troubleshooting & Repairs:
- Diagnose and repair minor electrical issues, including circuit breakers, switches, outlets, light fixtures, ceiling fans, and digital locks.
- Conduct basic plumbing maintenance, troubleshooting, and minor repairs.
- Perform maintenance and minor repairs on appliances as needed, and occasionally assist with installations.
- Troubleshoot and maintain smart home devices, including Wi-Fi, door locks, and cameras. Install exterior Ring cameras and other smart security systems when required.
- Carpet Cleaning & General Cleanliness:
- Ensure carpet cleaning tasks are executed to a high standard, maintaining the property’s cleanliness and enhancing guest comfort.
- Address specific carpet issues promptly, using best practices and quality products.
- Safety & Security Oversight:
- Inspect and maintain safety systems, including smoke and carbon monoxide detectors, security cameras, and alarm systems.
- Schedule repairs or servicing as necessary to uphold guest and owner safety standards.
- Documentation & Communication:
- Accurately document completed tasks, inspections, and maintenance issues with reports and photos.
- Communicate effectively with the Sojourn team to coordinate schedules, share insights, and provide timely updates on property status.
Qualifications & Skills
- Experience: Minimum of 2 years in property maintenance, ideally in a high-end residential or hospitality setting.
- Technical Proficiency: Strong working knowledge of basic carpentry, electrical, plumbing, and appliance repair.
- Attention to Detail: Commitment to craftsmanship, taking pride in producing flawless finishes.
- Physical Capability: Able to lift 50 lbs occasionally, push and pull up to 20 lbs, and comfortably perform physically demanding tasks (climbing stairs, bending, squatting, kneeling).
- Adaptable Schedule: Open to rotational on-call shifts, including weekends and holidays.
- Technology Savvy: Comfortable using a smartphone and property management apps to complete duties, communicate, and document tasks.
License & Record: Valid driver’s license, clean driving record, and ability to pass a company background check.
Job Type: Full-time
Pay: $18.00 - $24.00 per hour
Expected hours: 40 – 60 per week
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Professional development assistance
- Vision insurance
Schedule:
- 10 hour shift
- 8 hour shift
- Day shift
- Every weekend
- On call
- Weekends as needed
Work Location: In person
Salary : $18 - $24
